Director of PMO

Payment Network Malaysia; Malaysia; On-site; MYR 330,000 - 496,000; Full time

Job summary

A fintech government-linked company in Malaysia is seeking a Director of PMO to establish and lead the Project Management Office. This role involves strategic oversight and hands-on governance for the successful delivery of strategic projects that drive business growth and regulatory compliance. The ideal candidate should have over 10 years of experience in project management, at least 5 years in a leadership role, and strong expertise in Agile methodologies. Strong stakeholder management skills and proficiency in project management tools are essential.

Qualifications

• Minimum 10+ years of experience in project/program management.
• At least 5 years in a leadership role within a PMO or strategy function.
• Experience in fintech or regulated industries is an advantage.

Responsibilities

• Establish and lead the Project Management Office (PMO).
• Ensure successful delivery of strategic projects.
• Develop PMO strategy and governance framework.
• Oversee project portfolio performance.

Skills

10+ years in project/program management

Leadership in PMO or strategy function

Stakeholder management

Analytical and problem-solving skills

Expertise in Agile methodologies

Education

PMP, PRINCE2, Agile certification

Tools

Jira

MS Project

ServiceNow

Monday.com

Job description

As the Director of PMO at PayNet, you will be responsible for establishing and leading the Project Management Office (PMO), ensuring the successful delivery of strategic projects that drive business growth, operational efficiency, and regulatory compliance. This role requires a balance of strategic oversight and hands‑on project governance, ensuring projects are executed with excellence while aligning with PayNet’s objectives as a fintech government‑linked company with niche skill requirements.

Key Areas of Responsibilities

• Develop and implement the PMO strategy and governance framework tailored to PayNet’s fintech operations.
• Define project management standards, methodologies, and best practices across the organization.
• Ensure regulatory and compliance considerations are integrated into project execution.
• Establish project governance structures, reporting mechanisms, and risk management practices.
• Oversee the end-to-end execution of strategic projects, ensuring alignment with PayNet’s business objectives.
• Monitor project portfolio performance, driving on-time, within-budget, and quality delivery.
• Identify cross-functional risks, dependencies, and bottlenecks, ensuring proactive mitigation.
• Foster agility and adaptability in project execution, balancing fintech innovation with risk management.
• Lead risk mitigation and issue resolution efforts, ensuring prompt resolution of project challenges.
• Manage escalations, ensuring that critical issues are addressed effectively and in a timely manner.

Leadership & Stakeholder Management

• Lead, mentor, and develop a team of project managers, analysts, and coordinators.
• Engage with senior executives, regulatory bodies, and key stakeholders to align projects with business needs.
• Act as a trusted advisor to leadership, providing strategic insights and updates on project progress.
• Cultivate a collaborative culture that enhances execution, innovation, and continuous improvement.
• Ensure effective communication across teams, providing transparency in project execution and decision‑making.
• Lead a matrix organization, driving cross‑functional collaboration to achieve business goals.

Resource & Budget Management

• Optimize resource allocation, ensuring the best use of internal talent and external vendors.
• Oversee the budgeting and financial tracking of strategic initiatives.
• Manage third‑party vendors, consultants, and fintech partners to enhance execution capabilities.

Digital & Process Optimization

• Drive the adoption of cutting‑edge project management tools and fintech solutions to enhance execution.
• Continuously refine project delivery processes to enhance efficiency, scalability, and impact.

What Expected of You

• Experience: Minimum 10+ years of experience in project/program management, with at least 5 years in a leadership role within a PMO or strategy function. Experience in fintech, financial services, or regulated industries is an advantage.
• Certifications: PMP, PRINCE2, Agile, or equivalent project management certification preferred.
• Strong strategic thinking and execution capabilities in a fintech/regulatory environment.
• Expertise in portfolio, program, and project management methodologies (Waterfall, Agile, Hybrid).
• Ability to balance governance and agility to meet fintech and regulatory requirements.
• Excellent stakeholder management and the ability to drive cross‑functional collaboration.
• Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow, Monday.com).
• Strong analytical, problem‑solving, and risk management skills.
• Ability to lead a matrix organization, working across different teams and functions.
• Strong communication and escalation management skills to ensure smooth project execution.

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