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EPOS, a leading Point-of-Sale digital solutions provider, is seeking a Product Trainer in Johor Bahru, Malaysia. This role involves leading client onboarding and training for POS solutions, ensuring clients effectively utilize the products. The ideal candidate will have 1-3 years of experience in training or customer service, fluency in English and Chinese, and strong communication skills.
About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.
Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.
With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.
As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.
About This Role
We are looking for a Product Trainer (Malaysia) to lead client onboarding and training efforts for our POS solutions. You will play a critical role in ensuring that our clients understand and effectively use our products to support their business operations.
This role combines training, product education, and client support — ideal for someone who enjoys simplifying technical concepts, creating engaging learning experiences, and building strong client relationships.
This is what your job scope will be...
Training & Onboarding
Deployment Support
Product Expertise & Client Support
We would love to hear from you if...