Customer Engagement & Activation Specialist

Maxis; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading converged solutions company in Malaysia is looking for someone to manage B2B events for Government and Wholesale segments. Responsibilities include coordinating sponsorships, organizing tech talks, ensuring event excellence, and collaborating with various teams for seamless execution. This role requires strong event management skills and budget tracking to achieve campaign goals. Join us to grow in a diverse and inclusive environment that values capability and performance.

Responsibilities

• Plan and execute B2B events and activations for Government and Wholesale segments.
• Coordinate external event sponsorships, booth setups, and speaking engagements.
• Organise and deliver internal 1-1 tech talks for government bodies and GLCs.
• Ensure event planning excellence and discipline, following best practices and guidelines.
• Manage event logistics, vendor relationships, and budgets to ensure seamless execution.
• Collaborate with internal teams and external vendors for event alignment.
• Track and analyze campaign performance, event KPIs, attendee engagement, and lead generation.
• Support post-event follow-ups and lead handoff to Sales teams.

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• Plan and execute B2B events and activations for Government and Wholesale segments.
• Coordinate external event sponsorships, booth setups, and speaking engagements.
• Organise and deliver internal 1-1 tech talks for government bodies and GLCs.
• Ensure event planning excellence and discipline, following best practices and Maxis guidelines.
• Manage event logistics, vendor relationships, and budgets to ensure seamless execution.
• Collaborate with internal team (Segment Marketing, Sales, and Product teams) and external vendors for event alignment to ensure seamless event logistic.
• Manage event marketing budgets for enterprise campaigns, ensuring efficient spend and adherence to procurement and financial guidelines.
• Track and analyse campaign performance, event KPIs, attendee engagement, and lead generation for reporting.
• Support post-event follow-ups and lead handoff to Sales teams.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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