Concrete Delivery & Dispatch Lead

YTL Cement Berhad; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading construction materials company in Malaysia is seeking a Service Executive to manage and coordinate daily ready-mix concrete deliveries. This role involves ensuring accurate order processing, efficient truck scheduling, and effective communication with customers. The ideal candidate should have a diploma or degree in logistics or related fields, strong organizational skills, and a customer-focused mindset. Fresh graduates are welcome, and training will be provided. Candidates must be adaptable to changing needs and able to work shifts.

Qualifications

• Fresh graduates encouraged to apply; on-the-job training provided.
• 1–3 years of experience in dispatch/logistics preferred.
• Experience with ERP/dispatch systems is beneficial.

Responsibilities

• Manage and coordinate ready-mix concrete deliveries.
• Optimise truck loading and scheduling to reduce idle time.
• Accurately enter and verify customer orders in the dispatch system.
• Track ongoing job progress and coordinate with batching plants.
• Serve as the first point of contact for customer updates and issues.
• Perform additional tasks as directed.

Skills

Strong organisational skills

Excellent communication skills

Customer-focused mindset

Familiarity with fleet coordination

Proficiency in Excel

Effective problem-solving skills

Adaptable to changing needs

Proficiency in English

Proficiency in Malay

Education

Diploma or Bachelor’s Degree in Logistics

Tools

ERP systems

Logistics/reporting tools

Job description

A leading construction materials company in Malaysia is seeking a Service Executive to manage and coordinate daily ready-mix concrete deliveries. This role involves ensuring accurate order processing, efficient truck scheduling, and effective communication with customers. The ideal candidate should have a diploma or degree in logistics or related fields, strong organizational skills, and a customer-focused mindset. Fresh graduates are welcome, and training will be provided. Candidates must be adaptable to changing needs and able to work shifts.