Communications Senior Specialist, APM & Southeast Asia

KONE; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global leader in the elevator and escalator industry is seeking a Communications Senior Specialist in Kuala Lumpur, Malaysia. This role involves creating engaging content and coordinating communications across Southeast Asia. Ideal candidates should have 3-5 years of communications experience, a degree in a related field, and strong project management skills. The position offers a unique opportunity to shape KONE's voice and work alongside dedicated colleagues in a diverse environment.

Benefits

Unique opportunity to shape KONE's voice

Strong KONE culture

Engaged team and talented colleagues

Qualifications

• 3-5 years of experience in content creation.
• Ability to create clear, audience-appropriate messages.
• Experience in multicultural environments.

Responsibilities

• Create engaging content for internal and external platforms.
• Support presentations for internal townhalls.
• Drive internal communications for the KSEA frontline.

Skills

Content creation for internal and external audiences

Project management skills

Digital communications knowledge

Excellent English communication

Cultural sensitivity

Education

Master’s or bachelor’s degree in communications or a related field

Job description

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in close to 70 countries worldwide joining together by a shared purpose to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

Overview

KONE's Asia‑Pacific, Middle East, and Africa (APM) area is a growing and diverse region for the company. With close to 10,000 professionals across four country clusters in the Middle East, Türkiye, and Africa; India; Southeast Asia; and Australia and New Zealand, we are a market leader. KONE Southeast Asia is a vibrant and growing frontline, home to more than 2,000 colleagues across Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam.

Communications Senior Specialist, KONE APM & KONE Southeast Asia (KSEA)

We are now looking for a Communications Senior Specialist to help drive our communications and thought leadership with engaging content creation and project coordination across the area. This role reports to the Head of Communications, APM, and works closely with the Communications Manager, KSEA, the entire APM Communications team, and the global communication network.

Responsibilities

• Create engaging and inspiring content for internal and external platforms, including written, visual, and video content across intranet, social media, newsletters, and websites aligned with the KONE brand and tone of voice.
• Support both the area and frontline in developing strategic internal townhall and other key presentations and external thought leadership presentations.
• Support the APM communications team with shared initiatives in content creation and project coordination across the area.
• Drive internal communications for the KSEA frontline.
• Coordinate translation of communications content with frontline countries.
• Support the KSEA external communications as needed.
• Manage external agencies to deliver content within agreed timelines and standards.
• Work in close collaboration with APM, KSEA, and global communications colleagues, as well as with APM and KSEA Marketing, Strategy, and People & Communications teams.

Qualifications

• Enthusiastic and fearless communications professional with 3‑5 years of experience in content creation for internal and external audiences.
• Master’s or bachelor’s degree in communications or a related field.
• Ability to distill complex topics into clear, audience‑appropriate messages.
• Broad knowledge of social media, digital communications, video editing, brand development, and the creative process.
• Organised planner with excellent project‑management skills.
• Collaborative team player who enjoys blending operational support with communications and content creation.
• Experience working in matrix, multicultural environments with sensitivity to communicating across cultures and languages.
• Excellent spoken and written English.
• Fluency in at least one of the languages in our Southeast Asia frontline.

Benefits

• A unique opportunity to shape the voice of KONE in this dynamic and growing area and frontline.
• A strong KONE culture and an engaged team.
• An opportunity to work with dedicated and talented colleagues across Southeast Asia, APM, and globally.

Location

• Kuala Lumpur, Malaysia
• Travel within the area and frontline is required from time to time.

Equal Opportunity Employer

KONE is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We follow ethical business practices and seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognised. We offer comprehensive KONE benefits to our employees.