Clearance Broker-Assoc

FedEx; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading logistics company in Kuala Lumpur is seeking candidates for a role in Clearance and Brokerage Operations. Responsibilities include providing support to customers and ensuring compliance with procedures. Candidates with a Diploma or Bachelor's degree are encouraged to apply, along with those having relevant experience. English proficiency is essential. The company offers career development and competitive benefits.

Benefits

Competitive benefits

Career mobility and development opportunities

Qualifications

• Graduates with at least a Diploma or Bachelor’s Degree are encouraged to apply.
• Those with Secondary Education with 2 to 3 years of experience in Customs Clearance or Logistics are also encouraged to apply.
• English proficiency is a must.

Responsibilities

• Provide clearance and brokerage support to external customers.
• Ensure accuracy and compliance with defined processes and procedures.
• Identify and resolve anomalies based on judgement and rules.

Skills

Accuracy & Attention to Detail

Microsoft Office & PC Skills

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Education

Diploma or Bachelor’s Degree

Secondary Education with experience

Job description

Overview

Clearance & Brokerage Operations; Clearance Regulatory

Key responsibilities

• Involves providing clearance and brokerage support to external customers and completing any related administration
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members

Skills Required

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Minimum Requirement

• Graduates with at least a Diploma or Bachelor’s Degree is encouraged to apply. No experience required.
• Those with Secondary Education with 2 to 3 years of Experience in a Shared Service Centre, Customs Clearance, Operations or general Logistics experience are also encouraged to apply.
• English proficiency is a must.
• Proficiency in a European Language that is not English is not required but could be an advantage.
• Able to work shift hours according to the office hours of the assigned country (Europe).

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world3s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.