Business Development Manager (BPO/Services)

Talent Recruit; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A recruitment firm is seeking a Business Development Manager to drive new business acquisition and maintain client relationships in Kuala Lumpur. The ideal candidate has over 5 years of experience in business development within staffing or related industries. Responsibilities include generating revenue and developing strategies to improve market presence. Candidates must have strong negotiation and communication skills, and fluency in Bahasa Malaysia, English, and Mandarin is preferred.

Qualifications

• 5+ years of experience in business development/account management.
• Strong understanding of BFSI, Healthcare, IT, and related industries in Malaysia.
• Ability to manage sales pipelines effectively.

Responsibilities

• Identify and close new clients for staffing and IT services.
• Develop and expand relationships with existing clients.
• Meet and exceed business targets by securing staffing contracts.
• Collaborate with internal teams for seamless service delivery.

Skills

Negotiation skills

Communication skills

Presentation skills

Business relationship management

Market research

Education

Bachelor's degree in Business, Sales, or Marketing

Job description

Business Development Manager (BPO/Services)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Business Development Manager (BPO/Services)

Company Background:

We are representing one of our multinational client, an award-winning leader in online trading and financial service industry, looking for Business Development Managerto be based in Bangsar, Kuala Lumpur.

Key Responsibilities:

• New Business Acquisition: Identify, engage, and close new clients for staffing and IT services
• Account Management: Develop and expand relationships with existing clients to maximize business opportunities
• Revenue Generation: Meet and exceed business targets by securing high-value staffing contracts
• Consultative Sales Approach: Understand client needs, propose tailored workforce solutions, and negotiate contracts
• Client Relationship Management: Build and maintain strong relationships with clients, acting as the main point of contact. Understand the client's needs, goals, and challenges.
• Market Research & Strategy: Analyse industry trends, competitor activities, and customer requirements to build market penetration strategies
• Collaboration: Work with internal teams (recruitment, operations, finance) to ensure seamless service delivery
• Networking & Brand Positioning: Represent the company at industry events, conferences, and networking forums to enhance brand visibility and generate leads

Job Requirements:

• Bachelors degree in Business, Sales, Marketing, or a related field
• 5+ years of experience in business development/account managementin staffing or BFSI/Healthcare/IT/ITES or related industries
• Strong understanding andnetwork within BFSI or Healthcare or IT and related industries in Malaysia
• Experience in contract staffing, body shopping, or outsourcing services
• Excellent negotiation, communication, and presentation skills
• Ability to work independently and manage sales pipelines effectively
• Willingness to travel within Malaysia as required
• Language: Bahasa Malaysia,English and Mandarin.

Interested candidate may send in your application online or email your updated resume [e-mail].

Only shortlisted candidates will be contacted.