Branch Training Manager

SC Wellness; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A wellness and beauty service company in Kuala Lumpur is seeking an experienced Branch Training Manager to oversee staff training and daily operations. This role involves training staff on beauty treatments, monitoring performance, and providing coaching for skill development. The ideal candidate should have a strong background in the beauty or wellness industry, excellent communication skills, and the ability to work independently to ensure high service standards.

Qualifications

• Experience in the beauty or wellness industry is essential.
• Proven ability to train, mentor, and develop staff is required.
• Strong operational knowledge and branch management skills preferred.
• Leadership qualities and ability to work independently are necessary.
• Excellent communication and interpersonal skills are mandatory.
• Proactive, flexible, and able to handle multiple responsibilities.

Responsibilities

• Train staff on beauty treatments and service standards.
• Monitor staff performance and ensure high-quality service.
• Assist with daily operations, scheduling, and problem-solving.
• Provide coaching and guidance to develop team skills and efficiency.
• Participate in branch reporting and inventory checks.

Skills

Experience in the beauty or wellness industry

Ability to train and mentor staff

Strong operational knowledge

Leadership qualities

Excellent communication skills

Proactive and flexible

Job description

We are seeking an experienced Branch Training Manager to train staff, oversee daily branch operations, and support the Branch Manager in ensuring smooth and high-quality service.

Job Summary

We are seeking an experienced Branch Training Manager to train staff, oversee daily branch operations, and support the Branch Manager in ensuring smooth and high-quality service.

Key Responsibilities

• Train staff on beauty treatments, workflows, and service standards
• Monitor staff performance and ensure high-quality service
• Assist Branch Manager with daily operations, scheduling, and problem-solving
• Provide coaching and guidance to develop team skills and efficiency
• Ensure adherence to company policies, safety standards, and operational procedures
• Participate in branch reporting, inventory checks, and staff performance assessments

Requirements

• Experience in the beauty or wellness industry
• Proven ability to train, mentor, and develop staff
• Strong operational knowledge and branch management skills
• Leadership qualities and ability to work independently
• Excellent communication and interpersonal skills
• Proactive, flexible, and able to handle multiple responsibilities

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