Billing Automation & Process Optimization Specialist

DHL Supply Chain; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global logistics company is seeking a Billing Automation Specialist in Selangor, Malaysia. The role involves collaborating with country teams to document and improve customer billing processes, providing customer support, and training staff on new standard processes. Candidates should have a Bachelor’s Degree in Accounting/Finance and a minimum of 3 years' experience in billing or finance roles, with strong analytical and Excel skills essential for the position.

Qualifications

• Minimum 3 years of experience in billing, finance, or accounting roles.
• Experience in process improvement in a multinational company.
• Familiarity with advanced Excel functions like VLOOKUP and pivot tables.

Responsibilities

• Collaborate with country teams to document and review current customer billing processes.
• Provide first-level customer support for Billing Automation in various countries.
• Facilitate workshops with Subject Matter Experts on process flows.

Skills

Advanced proficiency in Excel

Strong analytical skills

Excellent communication skills

Problem-solving skills

Team collaboration

Education

Bachelor’s Degree in Accounting/Finance

Job description

A global logistics company is seeking a Billing Automation Specialist in Selangor, Malaysia. The role involves collaborating with country teams to document and improve customer billing processes, providing customer support, and training staff on new standard processes. Candidates should have a Bachelor’s Degree in Accounting/Finance and a minimum of 3 years' experience in billing or finance roles, with strong analytical and Excel skills essential for the position.