Automotive After-Sales Leader: Service, Warranty & Loyalty

GB Motorcycles; Seberang Perai; On-site; MYR 50,000 - 70,000; Full time

Job summary

A motorcycle dealership in Penang is seeking an After-sales Manager to enhance customer loyalty and facilitate after-sales service. The role involves managing budgets, ensuring warranty compliance, and providing technical support. Candidates should have at least 3 years of relevant experience and be fluent in Bahasa Malaysia and English. Leadership skills and an understanding of automotive standards are essential for success in this position.

Qualifications

• At least 3 years of experience in a related field.
• Fluency in Bahasa Malaysia and English is required.

Responsibilities

• Manage after-sales service support and customer loyalty programs.
• Ensure warranty claims and product quality standards are met.
• Lead and support dealer operations and training.

Skills

Technical Support

Customer Satisfaction

Team Leadership

Job description

A motorcycle dealership in Penang is seeking an After-sales Manager to enhance customer loyalty and facilitate after-sales service. The role involves managing budgets, ensuring warranty compliance, and providing technical support. Candidates should have at least 3 years of relevant experience and be fluent in Bahasa Malaysia and English. Leadership skills and an understanding of automotive standards are essential for success in this position.