Associate Technical Consultant (Systems)

Trust Recruit; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Malaysia is seeking an Associate Technical Consultant to engage with clients, understand their technical needs, and work with sales to develop tailored solutions. The ideal candidate will have over four years of experience in implementations or pre-sales, strong technical and communication skills, and a diploma in IT or related fields. Familiarity with platforms such as Citrix and Microsoft, as well as cloud solutions, is highly advantageous. Join a dynamic team to drive successful outcomes for clients.

Qualifications

• 4+ years of working experience in implementations or Pre-Sales.
• Good spoken & written proficiency in English; Mandarin-speaking is preferred.
• Ability to work independently with significant attention to detail.
• In-depth knowledge of implementation methodologies and best practices.

Responsibilities

• Engage with clients to understand business and technical requirements.
• Conduct technical product demonstrations and presentations.
• Work with sales to develop solutions meeting customer needs.
• Deliver solution design, proposals, and technical documentation.

Skills

Presentation skills

Strong communication

Problem-solving skills

Technical requirements analysis

Initiative in learning

Education

Diploma in IT / Computer Studies or equivalent

Tools

Citrix

Broadcom

Microsoft platforms

Microsoft 365

AWS

Azure

Linux

Job description

Associate Technical Consultant (Systems)

Engage with the Clients to understand business and technical requirements.

A strong technical knowledge to identify and understand customer challenges.

Work with the sales team to develop and execute solutions meeting customers' business requirements.

Conduct technical product demonstrations, presentations and technical proposals.

Synergy with cross-functional teams through technical collaboration.

Proactive guide the team in performing technical fault isolation or troubleshooting.

Engage and work with the respective principal or party on the delivery of technical proposals.

Contribute to achieving the Technical GP target and team effort by accomplishing related results as needed.

Pre-Sales Solution and Service Delivery.

Understanding of systems architecture across the solution landscape private cloud solutions, data and endpoint security and cloud technologies.

Provide technical leadership during requirements discovery & solution development, and bridge with internal teams to ensure the solutions are met.

Deliver solution design/architecture, proposal, bill of materials and solution presentation.

Collaborate with internal sales to prepare the solutions, technical documentation and clarification.

Lead and deliver Proof of Concept and demo; create a reference architecture for business use cases.

Job Requirements:

Minimum a Diploma in IT / Computer Studies or equivalent.

4+ years of working experience in implementations or Pre-Sales.

Good Spoken & written proficiency in English; Mandarin-speaking candidates are preferred to effectively communicate with Mandarin-speaking clients.

Presentation, strong communication and problem-solving skills.

Ability to perform technical requirements efficiently and effectively.

Initiative and continuously explore emerging technology through hands-on learning.

In-depth knowledge of implementation methodologies and best practices.

Ability to work independently with significant "attention to detail".

Hands-on experience as a consultant and implementer.

Understanding of IT compliance and scalability best practices.

Experience with the data centre infrastructure and networking.

Experience and in-depth knowledge of Citrix, Broadcom and Microsoft platforms.

Knowledge of data centre infrastructure hardware, including server, storage and networking components.

Knowledge of the Microsoft 365 suite & ManageEngine solutions.

Knowledge of data protection strategies, backup, replication and disaster recovery.

Familiar with Endpoint Security Endpoint Detection and Response and related solutions.

Familiar with Public Cloud IaaS Solutions (AWS, Azure) & Linux is an advantage.

Relevant technical certifications (e.g., Citrix, Microsoft, VMware, Cisco, Veeam) are an advantage.

How to Apply:

You may send your resume in MS WORD format to****@trustrecruit.com.myor click on “Apply Now”. Only shortlisted candidates will be notified.

Important Note: Agensi Pekerjaan Trust Recruit Sdn Bhd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.my

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