Assistant Manager, Bancatakaful Business Development- Based in Penang (GETB)

Great Eastern; Penang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services company located in Penang is seeking an Assistant Manager for Bancatakaful Business Development. The role involves managing back-end processes, monitoring channel performance, and ensuring customer satisfaction while adhering to regulatory compliance. Candidates should have a relevant degree, at least 2 years of experience in a Takaful environment, and be IT literate. This position requires strong business acumen, flexibility in working hours, and the ability to work under pressure.

Qualifications

• Must have a formal degree, preferably in Banking, Insurance, Actuarial or Marketing.
• At least 2 years' experience in the Takaful environment.
• IT literate and proficient in Microsoft products.

Responsibilities

• Manage issues related to back-end processes to meet expectations.
• Monitor channel performance and qualifications.
• Assist business channels with customer service and marketing activities.
• Act as liaison between business channels and the company.

Skills

Customer focused

Business acumen

Team player

IT literate

Knowledge of Takaful Act and Shariah

Education

Degree in Banking, Insurance, Actuarial, or Marketing

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Assistant Manager, Bancatakaful Business Development- Based in Penang (GETB)

To ensure the acquisition and services of business from the allocated Financial Institutions (based on geographical spread or area) toward achieving the department’s revenue and profit objectives whilst always ensuring customers and business partners satisfaction.

The Job

• Manage issues pertaining with back-end processes to deliver what is expected from GETB to partners and customers in general.
• Monitor the respective channel performance and qualification in all contests.
• Prepare and implement all planned activities and visitation according to the requirements needed by the business channels.
• Assist the business channel by providing information, customer service, participate in marketing activities and marketing support within the region.
• Act as liaison officer between business channel and Company
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Must be a formal degree holder in Banking, Insurance, Actuarial or Marketing or any other higher professional qualification(s) is an added advantage
• Have at least 2 years’ experience in Takaful environment. Bancatakaful / Banking exposure is an advantage
• Is IT literate and well versed in Microsoft products i.e. Excel, word and PowerPoint
• Has strong business acumen and sense of urgency and flexible in terms of working hours and mobile.
• Is Customer focused / Team Player and able to conduct training
• Has knowledge on the Takaful Act and Shariah
• Able to work under a high-pressure environment, a self-starter and independent
• Has high level of integrity takes accountability of work and good attitude over teamwork.