Admin Assistant

CardBiz Group; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology solutions company in Petaling Jaya seeks a Technical Support role responsible for assisting clients with technical queries and providing hands-on training for POS terminals. Ideal candidates should have a minimum of SPM or equivalent, possess their own transport, and demonstrate good interpersonal skills. Fresh graduates are strongly encouraged to apply. The role requires flexibility in working hours, including shifts and weekends, offering various benefits including public holiday entitlement and career progression opportunities.

Benefits

Public Holiday Entitlement

Career Progression Opportunities

Employee Referral Fees

Event Gathering Party

Refreshment Provided

Annual Adjustment & Yearly Bonus

Overtime

Qualifications

• Fresh graduates are encouraged to apply.
• Applicants should possess their own transport.
• Well-disciplined and with the right attitude.

Responsibilities

• Provide technical assistance and support for incoming queries.
• Load and configure software for POS terminal.
• Perform POS terminal installation and support at customer site.

Skills

Interpersonal skills

Technical support

Troubleshooting

Ability to converse in English

Ability to converse in Bahasa Malaysia

Education

SPM, Diploma, or Professional Certificate in IT or Engineering

Tools

POS Terminal

Job description

Requirement

• Must possess own transport.
• Must possess at least a SPM, Diploma, or Professional Certificate in IT, Engineering or equivalent.
• Fresh graduates are encouraged to apply.
• A well-disciplined and right attitude employee.
• Good interpersonal skills to work collaboratively with the team.
• Knowledge of POS Terminal is an added advantage.
• POS terminal training will be provided.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Able to converse in English and Bahasa Malaysia.

Responsibility

• To provide technical assistance and support for incoming queries.
• To provide hands‑on technical support and various type of POS terminal training to clients.
• To load and configure software for POS terminal.
• To perform POS terminal installation and support at customer site.
• Troubleshoot and repair POS terminal if required.
• Responsible to undertake special duties which may assign by Superior.
• Able to take shift, work overtime, weekends or public holidays if required.

Benefits

• Public Holiday Entitlement (All M'sia Holidays and State Holidays)
• Career Progression Opportunities
• Employee Referral Fees
• Event Gathering Party
• Refreshment ProvidedAnnual Adjustment & Yearly Bonus
• Overtime