Admin

Filken Sdn Bhd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local company in Johor Bahru is looking for a dedicated Junior Executive, Service Specialist to provide essential administrative support. Responsibilities include managing sales orders, maintaining records, and communicating effectively with clients. The ideal candidate should possess at least a secondary school qualification and be fluent in Mandarin. Previous experience in sales support is an advantage. This full-time role offers a chance to work in a dynamic team environment, ensuring smooth operations and customer satisfaction.

Qualifications

• Possess at least a Primary/Secondary School/SPM/O Level, Higher Secondary/STPM/A Level/Pre-U, or equivalent.
• Previous experience in a sales support or administrative role is advantageous.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and track sales orders for timely delivery.
• Work with sales and other departments to ensure smooth operations.
• Maintain accurate sales records and customer information.
• Communicate with clients and sales team to resolve issues.
• Handle customer inquiries and follow up on installations.
• Prepare regular reports on sales performance.

Skills

Fluent in Mandarin

Strong organization abilities

Multitasking

Education

Primary/Secondary School/SPM/O Level or equivalent

Job description

Open to: SPM/Diploma holder & Junior role.
Job Types: Full-time & prefer Junior role.

We are seeking a dedicated and enthusiastic Junior Executive, Service Specialist (Admin) to join our admin team. This role focuses on providing essential administrative support to ensure smooth operations.

Responsibilities

• Efficiency manage and track sales orders to ensure accurate and timely delivery of products.
• Work close with the sales team and other departments (e.g., Sales, logistics, finance, technician etc.) to ensure smooth operation and customer satisfaction.
• Maintain accurate and up-to-date sales records, including customer information, order history, and inventory levels.
• Communicate effectively with clients, sales team, and technicians to ensure smooth interactions and resolve any issues.
• Handle customer inquiries, resolve issues, and provide information about products, services, and order status. Respond promptly to WhatsApp or phone inquiries.
• Monitor and follow up on pending installations or reschedule client appointments as needed.
• Prepare and generate regular reports on sales performance, order status, and inventory levels.

Requirements

• Possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, or any equivalent field.
• Fluent in Mandarin for both oral and written as the person need to deal with Mandarin speaking clients.
• Previous experience in a sales support or administrative role is advantageous.
• Ability to work independently and as part of a team.
• Strong organization and multitasking abilities.