Jobs in Guadalajara, United States

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This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

We are seeking a detail-oriented and analytical Commissions Analyst to join our Global Field Compensation team. The ideal candidate will be responsible for calculating, processing, and analyzing commission payments for the sales team and ensuring accuracy and timeliness of commission-related data. The Commissions Analyst will work closely with Sales, Finance, IT and HR departments to maintain clear communication and support the overall compensation structure.

• Commission Calculation: Accurately calculate sales commissions for both individual and team-based compensation plans based on defined targets, quotas, and commission structures.
• Data Reconciliation: Ensure accurate and consistent reconciliation of commission-related data from various sales systems, CRM, and ERP systems.
• Reporting: Prepare detailed commission reports, track progress toward goals, and provide analysis to management regarding commission trends and discrepancies.
• Process Improvement: Identify opportunities for improving commission tracking processes and workflows to enhance accuracy and efficiency.
• Dispute Resolution: Respond to and resolve any commission-related inquiries or disputes from the sales team, ensuring clear documentation and resolution.
• Collaboration: Partner with HR, Finance, IT and Sales teams to ensure alignment on commission structures and timely resolution of issues.
• Compliance: Ensure commissions are calculated in compliance with company policies, legal requirements, and any contractual agreements.
• System Maintenance: Update and maintain commission-related data in the company’s CRM or sales software.

• 2+ years of experience in commissions analysis, sales operations, or a similar finance-related role.
• Strong understanding of commission structures and incentive-based compensation models.
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas).
• Experience with commission tracking software or CRM systems (e.g., Salesforce, Xactly, NetSuite).
• Expertise in Compensation Management tools, including Callidus and Forma.AI
• Reporting tools such as Tableau or Power BI
• Strong attention to detail and ability to work with large data sets.
• Excellent analytical, problem-solving, and organizational skills.
• Experience working in a global company (internal customers & team spread across time zones / cultures.

Strong communication skills to effectively work with cross-functional teams.

We’re not hiring for roles—we’re hiring forimpact. At Helix, you’llsolvehard problems, buildsmart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe intrust, transparency, andgrit. Our culture is inclusive, flexible, and built for people who want to stretch themselves- andsupport others doing the same. Whether you’re remote or in-office, you’ll find space toshow up fully and contribute meaningfully.You won’t be boxed in—you’ll be backed up.

If Helixexcites youbutyou'reunsure if you meet every qualification,apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.