459

Call Center jobs in Mexico

Consumer Care Manager — Strategy, Ops & CX Leader

Whirlpool Corporation

Monterrey
On-site
MXN 545,000 - 819,000
30+ days ago
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Ejecutivo/a Telefónico de Banca Digital Vespertino

Konecta México

Ciudad de México
On-site
MXN 200,000 - 400,000
30+ days ago

Atención al Cliente Bancario – Turno Vespertino (3–11pm)

Konecta México

Ciudad de México
On-site
MXN 120,000 - 150,000
30+ days ago

BPO Collections Manager

Didi

Ciudad de México
On-site
MXN 200,000 - 400,000
30+ days ago

BPO Collections Manager

DiDi Global

Ciudad de México
On-site
MXN 200,000 - 400,000
30+ days ago
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Ejecutivo/a de Ventas Telefónicas – Vespertino

PSC Industries

Ciudad de México
On-site
MXN 200,000 - 400,000
30+ days ago

Asesor telefónico home office

DIANA LETICIA MARTÍNEZ MUÑOZ

Valle de Chalco Solidaridad
Remote
MXN 50,000 - 200,000
30+ days ago

Bilingual Call Center Sales Pro: Upsell & Service Growth

AT&T

Tlalnepantla
On-site
MXN 600,000 - 800,000
30+ days ago
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CAJERO BANCARIO

Grupo Financiero Banorte

Ciudad de México
On-site
MXN 50,000 - 200,000
30+ days ago

Líder de Citas y Ventas – Call Center

Grupo Geisha

Celaya
On-site
MXN 50,000 - 200,000
30+ days ago

Bilingual Customer Care Agent - Flexible Hours & Training

GGA Solutions

Puebla de Zaragoza
On-site
MXN 200,000 - 400,000
30+ days ago

Bilingual Insurance Customer Service Agent | Flexible Hours

GGA Solutions

Mérida
On-site
MXN 200,000 - 400,000
30+ days ago

Bilingual Warranty Customer Service Specialist (On-Site)

GGA Solutions

Puebla de Zaragoza
On-site
MXN 50,000 - 200,000
30+ days ago

Field Services Technician- Salinas, CA

NRG Energy

San Luis Potosí
On-site
MXN 200,000 - 400,000
30+ days ago

Senior Product & Call Center Analytics Lead

Lendbuzz

Monterrey
Hybrid
MXN 787,000 - 876,000
30+ days ago

Líder de citas Call Center

Grupo Geisha

Celaya
On-site
MXN 50,000 - 200,000
30+ days ago

Insurance Service - CS

GGA Solutions

Mérida
On-site
MXN 200,000 - 400,000
30+ days ago

Customer care and losses Agent

GGA Solutions

Puebla de Zaragoza
On-site
MXN 200,000 - 400,000
30+ days ago

Customer Service - Consumer Warranty

GGA Solutions

Puebla de Zaragoza
On-site
MXN 50,000 - 200,000
30+ days ago

Asesor telefónico home office

DIANA LETICIA MARTÍNEZ MUÑOZ

Toluca
Remote
MXN 50,000 - 200,000
30+ days ago

INGENIERO A

Intelexion S.A. de C.V

Distrito Federal
On-site
MXN 200,000 - 400,000
30+ days ago

Ejecutivo de cobranza

Administradora de Cartera

Estado de México
On-site
MXN 50,000 - 200,000
30+ days ago

Analista Telefónico de Atención al Cliente y Ventas

HSBC

Región Centro
On-site
MXN 200,000 - 400,000
30+ days ago

Analista Telefónico Atención a Clientes

HSBC

Región Centro
On-site
MXN 200,000 - 400,000
30+ days ago

Ejecutivo Telefónico de Ventas - Medio Tiempo

PSC Industries

Ciudad de México
On-site
MXN 200,000 - 400,000
30+ days ago

Top job titles:

Gobierno jobsCreativo jobsElectrico jobsLicenciado En Derecho jobsSistemas jobsInformatica jobsElectricista jobsPublicidad jobsAutomotriz jobsBecario jobs

Top companies:

Jobs at Grupo MasJobs at DhlJobs at GoogleJobs at AutozoneJobs at Sigma AlimentosJobs at NestleJobs at IkeaJobs at Kimberly ClarkJobs at SiemensJobs at Gm

Top cities:

Jobs in MonterreyJobs in TijuanaJobs in MexicaliJobs in Ciudad JuarezJobs in QueretaroJobs in ZapopanJobs in LeonJobs in MeridaJobs in AguascalientesJobs in Reynosa

Similar jobs:

Call Center Sin Experiencia jobsCall Center Bilingue jobs
Consumer Care Manager — Strategy, Ops & CX Leader
Whirlpool Corporation
Monterrey
On-site
MXN 545,000 - 819,000
Full time
30+ days ago

Job summary

A leading home appliance company is seeking a Manager for Consumer Care in Monterrey, Nuevo León. The successful candidate will lead the analysis of call center operations, prioritize strategic projects, and provide insights to enhance customer experience. They should have a Bachelor's degree, 3 to 5 years of experience, and strong analytic and managerial skills. This role offers the chance to innovate and lead a remote team, ensuring customer satisfaction while improving key performance metrics.

Qualifications

  • 3 to 5 years of experience in the position or related.
  • Ability to lead a remote organization.
  • Experience on Consumer Journey.

Responsibilities

  • Lead the analysis of call center operation behavior to improve KPI.
  • Identify and prioritize strategic projects to enhance customer experience.
  • Provide data-driven insights to various departments.

Skills

Analytic thinking
Conflict resolution and decision-making
Teamwork / Client-Whirlpool-Internal Client
Project Management
Consumer Relationship Experience

Education

Bachelor's degree in Business Administration / Engineering in Administration / Related

Tools

Google Drive
Google Sheets
Google Slides
Google Docs
Smart Sheets
Sites
Job description
A leading home appliance company is seeking a Manager for Consumer Care in Monterrey, Nuevo León. The successful candidate will lead the analysis of call center operations, prioritize strategic projects, and provide insights to enhance customer experience. They should have a Bachelor's degree, 3 to 5 years of experience, and strong analytic and managerial skills. This role offers the chance to innovate and lead a remote team, ensuring customer satisfaction while improving key performance metrics.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.