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Italian Content Review Specialist & Customer Support | Based in Portugal
Descripción de la vacante
A leading global customer experience team is seeking an Italian Content Review Specialist & Customer Support for on-site roles in Porto or Lisbon, Portugal. The position requires fluency in Italian (C1) and proficiency in English (B2), along with strong communication skills. Join a multicultural team and help ensure content compliance while providing excellent user support in a dynamic environment.
Servicios
Formación
- Fluent in Italian and English.
- EU citizenship or valid residence/work permit in Portugal.
- Availability to work on-site in Porto.
Responsabilidades
- Respond to inquiries via phone, email, or chat.
- Assist with troubleshooting and issue resolution.
- Review and evaluate user-generated content.
Conocimientos
Job Openings Italian Content Review Specialist & Customer Support | Based in Portugal
Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.
Customer Support:
Respond to inquiries via phone, email, or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information
Content Moderation:
Review and evaluate user‑generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity, and safety
Italian fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal
Strong communication and interpersonal skills
Availability to work on-site in Porto
Flexibility to work in rotating shifts, including weekends if needed
EU ID or Passport
Portuguese Residence Card
Visa holders (eligibility confirmed case by case)
If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.