Customer jobs in Indonesia

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer‑centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Responsible for executing sales activities and preparing reports on sales visits as well as sales target achievements. Conduct customer satisfaction surveys and handle accounts receivable billing. Develop business growth by maintaining and expanding relationships with existing customers.

• Conduct sales activities to consistently achieve individual targets on a weekly, monthly, quarterly, and yearly basis.
• Acquire new business from both corporate cargo owners and individual customers each month.
• Perform regular sales visits to customers to gather information on their business conditions and monitor developments among their competitors.
• Conduct customer satisfaction surveys during sales visits to ensure service quality.
• Prepare and submit sales activity reports using the designated tools.
• Manage billing for accounts receivable past the payment due date.
• Maintain customer loyalty and ensure active transactions with existing clients.

• Bachelors degree in any field.
• Preferably with at least 2 years of sales experience in forwarding or logistics, possessing advanced selling skills.
• Proficient in spoken and written English.
• Possess a pleasant personality and strong communication skills.
• Highly achievement‑oriented, willing to travel, and able to work beyond regular office hours.
• Committed to identifying and developing business opportunities through excellent client engagement and distinctive sales strategies.
• Strong work ethic with the ability to work independently as well as collaboratively within a team.

Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name. For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/.