2,142

Support Engineer jobs in United Kingdom

Senior IT Support Engineer (Helpdesk/Field based)

Recruitment Partnership Ireland

Belfast
On-site
GBP 25,000 - 29,000
30+ days ago
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Electrical Support Engineer - Field Role with Van & Travel

Luton Bennett

Rochdale
On-site
GBP 55,000 - 60,000
30+ days ago

IT Support Technician

Mploy Staffing Solutons

Bournemouth
On-site
GBP 26,000 - 35,000
30+ days ago

IT Field Engineer – Education Support Professionals

Education Support Professionals Ltd

Thurrock
On-site
GBP 30,000 - 40,000
30+ days ago

Aircraft Structures Repair Support Technician

Entech Technical Solutions Ltd

Bournemouth
On-site
GBP 60,000 - 80,000
30+ days ago
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IT Support Engineer — Desk & Server Support (UK/Ireland)

Eurofins

Wolverhampton
On-site
GBP 25,000 - 35,000
30+ days ago

Support Engineers

Axiom Software Solutions Limited

London
On-site
GBP 35,000 - 50,000
30+ days ago

2nd Line Support Engineer - Systems Integrator

Hamilton Barnes Associates Limited

England
On-site
GBP 30,000 - 35,000
30+ days ago
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Field Services Engineer - On-Site IT & Cloud Support

YourCode Recruitment

Leeds
Hybrid
GBP 34,000 - 40,000
30+ days ago

Broadcast Onsite Tech Support & Commissioning Engineer

Evertz Microsystems Limited

Reading
On-site
GBP 30,000 - 50,000
30+ days ago

Electrical Engineer: Technical Sales & Applications Support

IDEAL PERSONNEL

Milton Keynes
On-site
GBP 80,000 - 100,000
30+ days ago

AV Support / Service Engineer (VENUE)

McGinley Support Services

City Of London
On-site
GBP 35,000 - 50,000
30+ days ago

Diagnostic Development Engineer — Vehicle Diagnostics & Support

Alexander Dennis

Ballymena
Hybrid
GBP 35,000 - 50,000
30+ days ago

IT Support Field Engineer

Maiden Voyage Clothing Co.

Eastbourne
On-site
GBP 39,000 - 45,000
30 days ago

Carding Maintenance Engineer – Relocation Support

Yolk Recruitment Ltd

Leeds
On-site
GBP 50,000 - 60,000
30 days ago

London AV Engineer – Install & Support Cutting-Edge Systems

Marble Talent Group Ltd

City Of London
On-site
GBP 40,000 - 50,000
30+ days ago

Electronics Applications Engineer – Tech Support & Docs

Platform Recruitment

Newport
On-site
GBP 30,000 - 40,000
30+ days ago

Support Engineer (Contract)

Curo Resourcing Ltd.

City Of London
On-site
GBP 80,000 - 100,000
30+ days ago

Field Electrical Engineer - Installations, Testing & Site Support

Murray McIntosh & Associates Limited

Northampton
On-site
GBP 60,000 - 80,000
30+ days ago

Through Life Support (TLS) Engineer - Contractor Inside IR35

Safran Engineering Services UK Limited

England
On-site
GBP 80,000 - 100,000
30+ days ago

Linux Support Engineer, Microsoft And Linux Skills

FDO Consulting Limited

Thatcham
On-site
GBP 30,000 - 45,000
30+ days ago

Senior Cloud Support Engineer - Clients & Connectivity

Snowflake

Leeds
On-site
GBP 45,000 - 65,000
30+ days ago

Field Service Engineer - Medical Equipment & Tech Support

Owen Daniels

Crawley
Hybrid
GBP 28,000 - 30,000
30+ days ago

Customer Solutions Engineer - Remote SaaS Support

Fishtown Analytics

United Kingdom
On-site
GBP 80,000 - 100,000
30+ days ago

Manufacturing Engineer: Lean, NPI & CAD Support

Bosch Group

Birmingham
On-site
GBP 80,000 - 100,000
30+ days ago

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Senior IT Support Engineer (Helpdesk/Field based)
Recruitment Partnership Ireland
Belfast
On-site
GBP 25,000 - 29,000
Full time
30+ days ago

Job summary

A recruiting agency in Northern Ireland seeks a Senior IT Support Engineer to provide technical support from both an office and customer sites in Belfast. Candidates should have 5 years of IT support experience and a Diploma of Higher Education. The role offers a salary of £25,000 and benefits including additional leave, company events, and private medical insurance.

Benefits

Company events
Company pension
Discounted or free food
Free or subsidised travel
Life insurance
On-site parking
Private medical insurance
Referral programme
Wellness programme

Qualifications

  • 5 years of IT support experience required.
  • Desirable: experience with Cisco and major firewall technologies.
  • Ability to manage and close support tickets effectively.

Responsibilities

  • Provide technical support through helpdesk and fieldwork.
  • Ensure timely closure of support tickets within SLA.
  • Conduct preventative maintenance on customer networks.

Skills

Technical support helpdesk
Customer service excellence
Proactive maintenance

Education

Diploma of Higher Education

Tools

Windows Server
Linux
VMware
Cisco
Job description
About the job Senior IT Support Engineer (Helpdesk/Field based)

Summary of duties:

  • Technical support helpdesk (east Belfast office/customer premises/from home)
  • This is the priority to ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA
  • On site call outs only where absolutely required and approved (by Line Manager & customer)
  • Proactive preventative maintenance on customer networks
  • Identify opportunities with existing customers for additional services/equipment/consultancy
  • Promote the Precept brand as much as possible
  • Online (social media/email) marketing/telesales generate sales leads Attend pre sales meetings Attend customer review meetings
  • Become a subject matter expert on Precept services Keep abreast of new technology/solutions/methods and make suggestions to improve Precepts approach

Systems/technology in use:

  • Windows server & Small Business Server MS Exchange server
  • Networks and Cloud managed firewalls
  • Antivirus - BitDefender/Trend AV/Avast/AVG Cloudcare, Trend, Symantec Remote Access Utilities Logmein.com, Teamviewer, MS Remote Desktop
  • Precepts own in house systems based onLinux, DRBD, Opensense. TakeControl, think Backup, think MailGuard, thinkSMS, webhosting (ispconfig)
  • Desirable technology experience Cisco and major firewall experience
  • VMware and equivalent
  • Linux experience
  • Hardware maintenance
  • Web development using Wordpress or Wix

Preferred (but not required) experience:

IT Helpdesk Engineer: 1 year

Salary and benefits:

  • Salary: £25,000.00 per year
  • Additional leave
  • Company events
  • Company pension
  • Discounted or free food
  • Free or subsidised travel
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Referral programme
  • Wellness programme

Schedule: 8 hour shift, Monday to Friday, Full time, On site

Supplemental pay types: Performance bonus

Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required)

Education: Diploma of Higher Education (required)

Experience: IT support: 5 years (required)

For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.