Customer Solutions Engineer - Remote SaaS Support

Fishtown Analytics; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading analytics engineering company is seeking a new team member for their Customer Solutions Engineering team in the United Kingdom. This role involves supporting dbt Cloud users through various channels and requires expertise in SQL and coding. Ideal candidates will have strong communication skills and a passion for problem-solving. The position offers competitive compensation and benefits, including flexibility in work hours and unlimited vacation time.

Benefits

Unlimited vacation time

Flexible monthly stipends

Generous paid parental leave

Healthcare allowance

Qualifications

• Demonstrated expertise in coding languages, SQL, APIs.
• Deep understanding of ETL processes and data warehousing.
• Prior experience in roles that merge technical with client-facing.

Responsibilities

• Support customers through diverse channels, managing various issues.
• Build technical expertise across all facets of dbt Cloud.
• Enhance documentation for clarity and accuracy.

Skills

SQL

APIs

Exceptional communication skills

Problem-solving

Tools

Datadog

LogicMonitor

Job description

A leading analytics engineering company is seeking a new team member for their Customer Solutions Engineering team in the United Kingdom. This role involves supporting dbt Cloud users through various channels and requires expertise in SQL and coding. Ideal candidates will have strong communication skills and a passion for problem-solving. The position offers competitive compensation and benefits, including flexibility in work hours and unlimited vacation time.