Support Engineer jobs in Italy

Company Profile

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

Position Summary

The OCT Engineer will work onshore in Aberdeen and at offshore locations.A background in Offshore Critical Telecoms and basic network engineering is required.The engineer will work predominantly with Service Delivery Managers, clients and globally dispersed team members to ensure OCT Managed Support Service obligations to customer are met.Willingness to perform physical installations, testing and fault diagnosis is mandatory as is maintaining documentation.

This role is based in Aberdeen, Scotland and candidates must live within a commutable distance to be considered.

Duties And Responsibilities

• Provide support to Service Delivery Managers, Operations Team and clients
• Manage various stakeholder interfaces
• Time management and Activity management
• Change Management including preparation of CRQ’s
• Able to diagnose, co-ordinate and resolve technical issues with telecoms systems and equipment including but not limited to Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio systems, licensing and VSAT
• Provide guidance on technical standards and specifications for telecoms systems and equipment
• Site surveys
• Installation, configuration and testing of infrastructure at local and remote locations
• Identify improvement opportunities within the telecoms scope
• Specialist vendor engagement, procurement of parts and licenses
• Equipment shipping and logistics
• Maintain documents and diagrams
• Monitoring and diagnosis of performance issues in conjunction with Operations Team
• Able to prepare technical documentation e.g. survey findings and work packs
• Continued improvement activities

Qualifications

Required

• BOSIET (Basic Offshore Safety Induction and Emergency Training) Certification
• MIST (Minimum Industry Safety Training) Certification
• Strong exposure in the delivery of highly scalable, economically feasible and high performing systems within a functional delivery matrix of Critical Telecoms, Enterprise and Major Project environments
• Over 5 years’ experience in Offshore Telecoms systems and communications networks
• Experience of Technical Assurance within an EPC environment in the Oil and Gas industry, and preferably within the Upstream Gas business
• Cisco CCNA or equivalent networking experience

Knowledge, Skills, Abilities, and Other Characteristics

• Customer oriented with strong client focused communication skills
• Excellent troubleshooting skills
• Able to communicate clearly and effectively with internal and external customers
• Able to work effectively in a hybrid work environment with local and virtual team members
• Desire to enhance technical knowledge
• Ability to act as a cross-departmental technical lead in previously stated technologies
• Promote positive work environment
• Possesses professional manner and maintains customer satisfaction
• Ability to adapt to fluid schedules and activities to meet customers’ requirements

Technologies

• Telecoms Systems - Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio Systems, Licensing, VSAT, SCADA, Weather Station, Radar Early Warning Systems
• Network Equipment – Cisco Switches and Routers, Firewalls
• Network Technologies – WAN, LAN, VLAN, VPN, TCP/IP, Wireless

Additional Information

• Role requires engineer to be within daily commuting distance to Dyce, Aberdeen
• Ability to travel locally, UK, overseas and offshore
• Role is predominately onshore based offering a combination of home, office and offshore working

How To Apply

Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.

Closing Statement

We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.