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Support Engineers
Job summary
A technology solutions provider in London is seeking Support Engineers to provide onsite support, troubleshoot software and hardware issues, and install trading applications. The role involves working with Windows 10 and 11 systems and providing L1 support for applications like Bloomberg. Candidates should have experience in a similar role and be comfortable with customer support in a fast-paced environment.
Qualifications
- Experience with Windows 10/11 installation and support.
- Ability to troubleshoot L1 issues related to software and hardware.
Responsibilities
- Provide onsite support for desktop and laptop users.
- Install and configure trading applications.
- Assist with hardware and Software related issues.
Skills
Tools
Job Role: Support Engineers
Duration: 6+ Months contract with Inside IR35
Location: London, UK
Working Mode: Onsite
• Support engineers (including floor walking) Engineer with Win11 Complex Business areas within CIB (Global Markets, Research & Banking)- Azure VDI- Trader VDI
• Installation of Kiosk devices (Connecting all the peripherals, Keyboard, Mice, Webcam, Uplink cable, Hub, Jabra)
• Display setting using dell display manager
• Fixing Citrix related issues
• Fixing Bloomberg issues. L1 issues only
• Fixing hardware issues
• Fixing Team outlook issues
• Fixing adding issues with excel. L1 issues only
• Helping them regarding the telephony issues. L1 issues only
• Desktop and Laptop Support for W10, W11 and M365
• Installation, configuration and troubleshooting of Trading Applications such as:
• Bloomberg
• Bloomberg add-ins for Office
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.