Service Desk à Grande-Bretagne

Location: Wrotham

Salary: £28,500 + On Call Bonus + Excellent Benefits

Our client is a leading Repairs and Maintenance business based in Wrotham. Due to ongoing growth, they are currently seeking a Customer Service Coordinator to join their team on a full-time, permanent basis.

• Maintain internal CRM and call logging systems with updated information
• Liaise with customers regarding reactive maintenance issues, and schedule contractors to complete work on time and within budget
• Support Project Managers with the production of quotes, placing subcontractor orders, purchasing, and ensuring all necessary access permits are obtained for jobs

• Excellent customer service, organisational and administration skills
• Excellent telephone manner, confidence, and enthusiasm
• Excellent IT skills
• Experience in multi-tasking and working to tight deadlines
• Excellent team player with experience in delivering high standards of customer service

• 25 days holiday plus bank holidays (additional days at 3, 5, 10, 15 years)
• Pension scheme
• Healthcare
• Excellent benefits package

Hours for this role are Monday to Friday 8 am – 5 pm on-site at their office in Wrotham.

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