Flexible Customer Experience & Admin Coordinator

Trescal Limited; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Job summary

A global leader in calibration services is seeking an experienced Administrator for their Raynesway location. The role involves excellent customer service, monitoring customer assets, and being the main contact for queries. The ideal candidate will have strong IT skills, organizational abilities, and experience in a customer-facing role. This position offers flexible work options, competitive salary, and various benefits including training, health plans, and gym discounts.

Benefits

Continuous development and training plan

25 days holiday

Flexible working options

Trescal PerksHub access

Employee well-being programme

Medical Health Cash Plan

Pension and Life Assurance Scheme

Cycle to work scheme

Gym membership discounts

Qualifications

• Experience in a Customer Service or administration role.
• Proficient in using IT and Office Suite.
• Strong communication skills and telephone manner.
• Ability to manage multiple tasks efficiently.
• Self-motivated and effective in team settings.

Responsibilities

• Deliver exceptional customer service and handle queries.
• Facilitate visitor access to the site.
• Monitor and track customer assets.
• Manage customer emails and act as a central contact.

Skills

Customer Service Experience

IT Skills and Office Suite Knowledge

Excellent Telephone Manner

Organizational Skills

Self-Motivated

Team-Oriented

Job description

A global leader in calibration services is seeking an experienced Administrator for their Raynesway location. The role involves excellent customer service, monitoring customer assets, and being the main contact for queries. The ideal candidate will have strong IT skills, organizational abilities, and experience in a customer-facing role. This position offers flexible work options, competitive salary, and various benefits including training, health plans, and gym discounts.