Project Support jobs in Regno Unito

At Kyra, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to empower creators and drive business impact for the world’s most ambitious brands. Kyra is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and Amazon connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, Kyra Platform, facilitates our team to deliver this at scale, driving strategic impact with guaranteed performance.

Influencer marketing only scales when execution is solid. At Kyra, product is where ideas turn into real, shipped work. This role exists to make sure that happens—turning input into clear specs, fixing issues quickly, and keeping teams aligned from brief through release.

We’re looking for someone early in their product career who cares about doing the job well. Someone who wants to ship real work, take ownership, and improve with every release. You’ll likely have some hands‑on product experience already, but we’re open to different backgrounds and paths into product.

You’re early in your product journey, but serious about doing the work well. You’ve had hands‑on experience with:

• Bug reporting and issue tracking
• User testing or UAT
• Writing tickets (user stories and acceptance criteria)
• Basic scope planning
• Working or interning in an agile team

You’re comfortable using tools like Jira, Notion or Confluence, Slack, and Figma (or similar).

• Partner closely with Lead Product Managers to translate user needs, support signals, and business goals into actionable product requirements.
• Shape well‑defined problems before solutions are committed.

• Triage bugs and support issues, assess impact, and drive them through to resolution.
• Write clear, structured tickets with strong acceptance criteria so engineering can move fast with confidence.
• Track progress and follow up until work is complete (no loose ends).

• Work daily with engineering, design, data, and commercial teams.
• Communicate context clearly, listen deeply, and ensure decisions are understood by everyone involved.

• Support QA and UAT across devices, markets, and use cases.
• Help assess trade‑offs and flag risks early to avoid costly rework.
• Ensure releases meet a high bar without slowing momentum.

• Follow features into production.
• Monitor support trends, usage signals, and qualitative feedback.
• Surface insights and recommendations to inform iteration and prioritisation.

• You’re customer‑first by default and care deeply about solving real problems.
• You have strong prioritisation instincts and can make sensible trade‑offs with imperfect information.
• You’re comfortable with ambiguity—and bring structure to messy situations.
• You think logically, communicate clearly, and follow work through to completion.

• Clear, effective communication across cross‑functional teams
• Strong collaboration with product, engineering, and design
• Staying organised while managing multiple small workstreams
• Taking initiative, learning quickly, and delivering consistently

• Coursework or qualifications in product, design thinking, business, or agile methodologies (e.g. Scrum)
• Exposure to fast‑moving product teams, media companies, or scale‑up environments.

This role is compensated competitively and adjusted by location.

• United Kingdom: £40,000 - £55,000 base salary
• Europe: €30,000 - €40,000 base salary

Final offers are based on experience, skills, and role scope.

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