Middle East à Grande-Bretagne

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Sector: Audit
Role: Professional
Contract Type: Permanent
Hours: Full Time

Professional Apprenticeship - Quality Practitioner Trainee

We're looking for bright and committed applicants who will bring energy, new ideas and a fresh perspective to help us become the recognised leader and transform the construction and engineering industry.

Role Overview

The broad purpose of the Quality Practitioner role is to deploy effective Quality Practices to ensure we fulfil the contractual and regulatory requirements of our customers and other stakeholders alongside our own business requirements. This includes four main elements:

1. Quality Planning (planning a delivery system for consistent outputs, such as implementing Quality Management Plans)
2. Quality Assurance (providing confidence to stakeholders that Quality standards are maintained, such as conducting audits)
3. Quality Control (verifying a product or service is meeting agreed specifications, such as carrying out inspections)
4. Continuous Improvement (preventing recurrence of poor quality through analysis and addressing the root cause of poor quality, such as conducting investigations)

In their daily work, you will interact with a variety of teams within the organisation (e.g. technical, procurement, manufacturing, and operational) and external organisations, such as customers, suppliers and certification bodies when required. The individual will be expected to be an advocate for implementing Quality Practice and Governance. A typical day will include internal meetings to review quality performance, such as gathering and analysing quality performance data, inspection or audit findings, carrying out audits or inspections, stakeholder visits, interacting with people from other functions to plan the quality delivery system for their area of responsibility. Individuals will also support and develop people within and outside the Quality Function.

They work within the Quality function in Dartford under the guidance of the central Quality team.

Quality Practitioners are part of the QA/QC Job Family and the parent Technical Function, which ensures technical excellence, assurance and performance across all projects and opportunities from pre-project, early engagement and work winning through to detailed delivery. The Technical function is part of our Engineering Enterprise and is aligned with our overall strategy to maximise DFMA, Digital Engineering, and Early Engagement.

Quality Practitioners will receive the appropriate on and off the job training to allow you to become an experienced Laing O'Rourke Quality Practitioner.

Key Deliverables and Accountabilities of a Quality Practitioner Apprentice

• Support Quality Leaders to formulate Quality Strategy
• Contribute to the management of customer satisfaction and supplier performance.
• Deploy Quality Policies and Governance
• Guide and support others to improve quality competency and performance.
• Plan and Conduct Audits and other assurance activities.
• Develop Quality Control Plans for products/services.
• Provide guidance on use of methods/tools to improve quality performance.
• Solving Quality problems, such as non-conformances, and overcoming challenges to the implementation of solutions
• Effective application of quality risk management and mitigation to drive new products/services development
• Highly computer literate (MS Office including MS Word, Excel, Outlook & PowerPoint, PDF Editors).

Location

Dartford, Oxford, Worksop, London

Apprenticeship Provider

Laing O'Rourke collaborate with trusted and approved training providers (Universities) for our apprenticeship delivery. Successful candidates will be required to make an application to our preferred provider for the apprenticeship route you have chosen.

Apprenticeship level and standard

Quality practitioner / Institute for Apprenticeships and Technical Education

Entry Grades

• Applicants must have either: 3 A Levels or equivalent.

The Laing O'Rourke Professional Apprenticeship Programme - what can you expect?

Our professional apprenticeship programme has been developed to ensure you are supported throughout every step of your journey, combining work-based experience with off-the-job training. You will be stretched, challenged and supported by a business that views your professional development and formal qualification as a priority.

Our programme will provide a fully funded day or block release Level 4 (HNC) and/or Level 6 (degree) apprenticeship in your chosen vocation, while working as a full time Laing O'Rourke employee. It will also include a series of bespoke development modules, and technical training opportunities, strategically placed to support you at key stages of your apprenticeship journey. During the programme you will work across a range of projects, which will offer the breadth and variety to support your occupational competency and will contribute towards the achievement of your apprenticeship and professional accreditation.

Entry requirements

• You must be eligible to work in the UK with a valid work permit
• Entry grades will be listed within each job description and they will differ from role to role
• To qualify for this programme, you will need to have a minimum of three A-Levels/or equivalent

**The Professional Apprenticeship Programme will commence in September 2025**

We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

“As an engineering enterprise, Laing O'Rourke is committed to playing a vital role in building a stronger and more sustainable economy that benefits society in general.”

– Ray O’Rourke KBE, Chief Executive Officer

Diversity & Inclusion:
Laing O'Rourke is committed to inclusion; an employer that maintains the highest standard of employment practice and one which aims to employ a workforce that reflects the diverse society in which we live and work.

Laing O'Rourke believes that when we go to work, we should feel we are going to a place where we are accepted, understood and valued and that we should make others we work with feel this way too.

DIVERSITY AND INCLUSION SUBCOMMITTEES
Laing O'Rourke have ten Diversity & Inclusion Subcommittees. The purpose of the diversity and inclusion sub-committees is to offer a safe and supportive environment to listen and share personal experiences and insights, as well as play a sympathetic role for each other.

The sub-committees help to drive education, events and initiatives across the organisation as well as help colleagues to understand their purpose.

Support for Disabled Employees:

• LOR recruitment, HR Teams, Leadership and management have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.
• LOR Dis-ABILITY Subcommittee is an Employee Network Group of colleagues passionate about disability inclusion. Its aims are to raise awareness and remove barriers around disability, neurodiversity and long term health conditions to support creating an inclusive and diverse workplace for everyone.
• Disability Confident Leaders– We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.
• LOR are members of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their best practice guides and confidential support line.
• LOR are partnering with Even Break to have access to exemplary advice around disability inclusion.

Sustainability:

• In April 2021 Laing O’Rourke announced new global sustainability targets. These include:
• To be a net zero company by 2050
• By 2033 to achieve equal gender balance across currently 5,500 international staff

Rewards and Benefits:

• Private Medical Insurance
• Pension – basic and enhanced schemes
• Health and Wellbeing
• Virtual GP
• Health Assessment (Age 50+)
• Phased return to work (80% of working week for 100% pay)
• Employee Assistance Programme
• 5 days leave extra can be purchased
• Employee Discounts
• Allowances – car or transport allowance, depending on role/grade