Please apply only if you have experience as restaurant receptionist. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space, great problem-solving skills, and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential.
Responsibilities
- Manage all reservations, both via the general inbox and phone, in a professional and warm manner.
- Facilitate a positive guest experience by being an ambassador for our brand and the welcoming first point of contact for all.
- Manage stationery orders and storage of stock.
- Work with the kitchen team to finalise menus for regular service and special events.
- Support with booking in large groups and events.
- Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team.
Requirements
- Previous experience in a similar environment desirable but not essential.
- Knowledge of sevenrooms preferable.
- Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant, we do expect a strong command of the language to best interact with our team and guests.
- Knowledge of basic computer software such as Microsoft 360 and Google Suite.
We offer
- £200 a month employee of the month awards with bonuses.
- £500 ‘refer a friend’ bonus.
- Cycle-to-work scheme.
- 50% staff discount on food and beverage at all sites.
- Cost price wine through our suppliers.
- International trips for top performers.
- In-house training dedicated to your personal development.
- Trips to meet suppliers and producers.
- Staff trip program to meet farms, fish markets, and vineyards.
- We offer qualifications, including WSET, health and safety, food training.
- Company donations to charities our staff feel are close to home.
- Whole team staff parties.
- Wholesome staff meals, end of service drinks.
- Christmas Eve, Christmas Day, Boxing Day & New Year’s Day off.
- Pay increase every year of service for up to five years.
- 28 days holiday [including bank holiday] per year.
- Pension provider | The Peoples Pension.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £14.5 – £16 hourly
Starting time: Immediate start!
About Manteca:
We promote a culture of learning and development and encourage independent thinkers. The offering is current, progressive, and sustainably minded, and evolves constantly in an aim to better.