Head Of Operation jobs in United Kingdom

The RT Product Operations Manager ensures financial governance, operational excellence, and risk management across a sophisticated, global technology organisation. The role combines financial planning and reporting with strategic business operations, supporting senior leadership with clear, data‑driven insights to enable informed decisions and successful delivery of transformation initiatives.

Financial Planning & Reporting

• Own end‑to‑end financial governance for allocated budgets (Capex/Opex), including forecasting, variance analysis, and remedial actions.
• Deliver consolidated financial and operational reports using multiple data sources (Excel, PowerBI, ERP systems).
• Support strategic investment planning and capital allocation decisions.

Business Operations & Workforce Strategy

• Handle headcount planning and vendor strategy across a large organisation (c. 1,000 resources).
• Optimise workforce location and vendor mix to drive cost efficiency and alignment with organisational goals.
• Maintain and improve data management processes for HC, risk registers, and operational approvals.

Operational Metrics Reporting

• Provide operational metrics reporting to senior leadership.

Risk & Compliance

• Build and maintain a robust risk governance framework covering operational, technology, and compliance risks.
• Ensure adherence to regulatory requirements and internal control standards (BIA, BCP, SOX).
• Prepare risk reporting for leadership forums and drive remediation actions.

Strategic Initiatives & Improvement in Execution

• Support organisational transformation (e.g., new operating models, process optimisation).
• Define and implement improvements to ways of working and governance frameworks.
• Lead ad‑hoc projects from senior leadership and COO functions.

Leadership Communication

• Provide clear, data‑driven insights and recommendations to senior partners.
• Draft and maintain policy documentation for operational controls and governance standards.

• 5‑8 years experience in Finance, PMO, or Business Operations within Financial Services or Technology.
• ACA certified.
• Advanced MS Excel (Power Query, Power Pivot); PowerBI experience preferred.
• Familiarity with ERP systems (Clarity or similar).
• Strong analytical and critical‑thinking skills; ability to synthesise complex data into actionable insights.
• Excellent organisational skills and ability to handle several priorities under pressure.
• Confident communicator with stakeholder management experience.
• Proactive, self‑motivated and comfortable working independently and in a team.

We offer a professional, dynamic and collaborative work environment with opportunities to progress your career. LSEG provides tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

LSEG is a proud equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, disability, or any other basis protected under applicable law. We are committed to diversity and inclusion across all aspects of our business.

LSEG is committed to sustainability across our global business. Our charity, the LSEG Foundation, provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence.