Global Ocean Export Lead - Control Tower Operations

GXO Logistics, Inc.; Leeds; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading logistics provider in the UK seeks an Oceans Export Supervisor to manage daily operations in their Control Tower. You will oversee international transport schedules, resolve customer issues, and prepare KPI reports. Successful candidates will have ocean export experience and strong team management skills. The role offers a salary of up to £37,500 per annum, alongside 25 days annual leave and additional benefits.

Benefits

25 days annual leave

Company pension scheme

Life assurance

Qualifications

• Proven experience managing and developing a team within a logistics or transport environment.
• Strong background in international transport operations, particularly ocean export.
• High attention to detail and proactive mindset.

Responsibilities

• Lead and manage the daily operations of the Control Tower team.
• Act as the primary point of contact for customer issue resolution.
• Monitor financial performance and prepare monthly KPI reports.
• Coordinate with carriers for cost-effective operations.
• Drive process improvements and support customer projects.

Skills

Team management

Communication skills

Problem-solving

Organisational skills

Proficiency in Microsoft Office 365

Relationship building

Tools

TMS

WMS

SAP

Job description

A leading logistics provider in the UK seeks an Oceans Export Supervisor to manage daily operations in their Control Tower. You will oversee international transport schedules, resolve customer issues, and prepare KPI reports. Successful candidates will have ocean export experience and strong team management skills. The role offers a salary of up to £37,500 per annum, alongside 25 days annual leave and additional benefits.