Head Of It jobs in United Kingdom
Hybrid 3rd Line IT Support Engineer | Lead Projects
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Hybrid 3rd Line IT Support Engineer | Lead Projects
Job summary
A technology solutions provider in Princes Risborough is seeking a skilled 3rd Line Support Engineer to provide essential technical support and lead IT projects. You will work towards enhancing the education sector by ensuring smooth IT operations and mentoring junior staff. The ideal candidate should possess strong experience with Windows Server, AD, and Office365/Azure, alongside excellent troubleshooting and communication skills. This hybrid role offers a competitive salary range of £35,000 – £40,000.
Qualifications
- 2nd & 3rd line support experience.
- Ability to lead IT projects from planning to implementation.
- Customer-first mindset with a friendly and team-oriented approach.
Responsibilities
- Provide technical escalation for 2nd & 3rd line support.
- Resolve complex IT issues with minimal disruption.
- Mentor 1st and 2nd line colleagues.
- Support internal networks and deliver staff training.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.