IT Infrastructure Lead

Wythenshawe Community Housing Group; Manchester; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A community-focused organisation in Manchester seeks an experienced IT Infrastructure Lead to enhance their IT services. The role requires managing on-premise and cloud solutions, mentoring the IT team, and leading on cyber security. Ideal candidates will have strong infrastructure knowledge, hands-on Azure/M365 experience, and excellent communication skills. This position offers enhanced leave options, health care benefits, and a supportive work culture.

Benefits

25 days Annual Leave rising to 30

Enhanced Pension scheme contributions

Health Care Plan

Subsidised Healthy Living benefits

Volunteering days in the local community

Qualifications

• Strong knowledge of ICT infrastructure including networking, virtualisation, messaging and security.
• Hands-on experience with Microsoft Azure / M365 including design and deployment.
• Line management or mentoring experience.

Responsibilities

• Lead the development and resilience of IT infrastructure.
• Act as product expert for Azure / M365 solutions.
• Manage ICT cyber security processes including incident response.
• Scope, plan and deliver ICT infrastructure projects.

Skills

ICT infrastructure knowledge

Microsoft Azure / M365 experience

Project planning and delivery skills

Communication skills

Disaster recovery knowledge

Education

Relevant certifications (Microsoft Azure, VMware, Citrix, CCNP, ITIL)

Job description

Are you an experienced IT professional with a passion for infrastructure cloud solutions and cyber security? Do you want to play a leading role in shaping and securing the IT services of a community-focused organisation? We’re looking for a talented IT Infrastructure Lead to join our team at Wythenshawe Community Housing Group (WCHG).

About the Role

As WCHG's IT Infrastructure Lead you’ll take the reins on managing and enhancing our IT infrastructure across cloud, on‑premise, networking and security. Working closely with our IT Manager you’ll help deliver our IT Strategy, ensuring systems are secure, resilient and fit for the future.

This is a hands‑on leadership role where you’ll mentor colleagues, act as the product expert for Azure / M365 and on‑premise systems, and lead on cyber security controls. You’ll also play a key role in disaster recovery, risk management and ensuring compliance with IT best practice.

And it’s an exciting time to join us as you’ll be central in our next steps into moving our infrastructure to cloud.

Note this role is advertised on a hybrid basis and will require a minimum of 3 days a week on site. A UK driver’s licence and access to your own vehicle are also essential.

Key Responsibilities

• Lead the development, security and resilience of WCHG’s ICT infrastructure
• Act as product expert for Azure / M365 and on‑premise solutions
• Own and manage ICT cyber security processes including incident response
• Mentor and supervise the ICT Infrastructure Engineer and wider technology team
• Lead on data backup replication and disaster recovery testing
• Provide final line (4th line) technical support for escalated issues
• Scope, plan and deliver ICT infrastructure projects
• Evaluate new technologies and recommend strategic solutions
• Ensure compliance with ICT policies, accreditations and risk management processes

What We’re Looking For

• Strong knowledge of ICT infrastructure (networking, virtualisation, messaging, storage, cloud and security)
• Hands‑on experience with Microsoft Azure / M365 including design, deployment and maintenance
• Experience in high‑availability multi‑site environments
• Strong project planning and delivery skills
• Knowledge of disaster recovery, WAN / LAN design and directory integrations
• Line management or mentoring experience
• Excellent communication skills – able to translate complex issues into user‑friendly language
• Relevant certifications (e.g. Microsoft Azure / 365, VMware, Citrix, CCNP, ITIL) or equivalent experience

Why Join Us

• 25 days Annual Leave rising to 30 with length of service
• Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave
• Enhanced Pension scheme contributions
• Health Care Plan providing rebates for dental, optical and therapy costs
• Subsidised Healthy Living benefits (gym membership, yoga classes)
• Subsidised Leisure Learning benefits (e.g. finance towards driving lessons or learning a new language)
• Car Lease Scheme and Cycle to Work scheme
• Volunteering days in the local community
• Salary Sacrifice Pension option
• Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of our colleagues, rewarding them fairly and empowering them to deliver their best work for the benefit of WCHG, our customers and stakeholders.

WCHG is an inclusive employer of choice, recognised by Investors in People Health & Wellbeing and the Top Employers Institute as a Top Employer UK for three years running. We offer a supportive work culture, training and development opportunities, and a real impact on safer, healthier communities.

Closing Date

28 / 09 / 2025.

Please note this advert may close prior to this date without notice depending on applications received. Don’t wait to apply!

If you’re ready to take the lead on IT infrastructure and want to be part of a forward‑thinking organisation, we’d love to hear from you.