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General Manager
Job summary
A popular burger chain in the United Kingdom is seeking a General Manager to lead a high-performing team. Your responsibilities will include managing store operations, driving profitability, and ensuring exceptional customer service. You'll develop your team while actively participating in day-to-day operations. This role demands strong leadership skills and a passion for delivering quality food. Enjoy perks like a quarterly bonus scheme, generous holidays, and opportunities for career growth.
Benefits
Qualifications
- Strong leadership and management skills are essential as you oversee the store team.
- Ability to drive sales while managing costs effectively.
- Experienced in customer service and maintaining a high standard.
Responsibilities
- Manage day-to-day operations and strive for excellent customer service.
- Lead and develop the store team to ensure operational success.
- Oversee financial performance including P&L management.
Skills
BURGERS & FRIES AND INCREDIBLE CAREERS!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.
- An achievable 30% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to 2,000
- High Performer Awards and Bonus's
- Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands‑on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day‑to‑day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role‑modeling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands‑on leadership skills
- Customer service
- Having your people's development at heart
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- Five Guys isn't just a job - it can be a career!
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.