Team Manager - Baldock Extra

Tesco; Baldock; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK retailer is seeking an enthusiastic team leader in Baldock. You will recruit and train your team, ensuring high standards of customer service and operational excellence. The ideal candidate possesses strong communication skills, resilience, and a passion for retail. Benefits include flexible working, holiday time, discount perks, wellbeing services, and an award-winning pension scheme. Join us to make a meaningful impact in a fast-paced environment.

Benefits

20 to 22 days holiday plus bank holidays

10% colleague discount

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Flexible working options

Qualifications

• Great communicator sharing knowledge and best practices.
• Natural and welcoming with customers, prioritizing their needs.
• Uses energy and resilience to maintain momentum in challenging environments.
• Owns decision making for the store, acting quickly for customers.
• Aware of competitors, always looking for ways to improve store initiatives.

Responsibilities

• Recruit and train team members to deliver exceptional service.
• Coach team on product knowledge and maintain store brand.
• Drive trade activity to grow sales and maximize profit.
• Lead managers in implementing store change plans effectively.
• Ensure safety and compliance in store operations.

Skills

Communication

Team Leadership

Customer Service

Decision Making

Resilience

Job description

About the role

Availability Window Days From time To time Sun 10:00:00 16:00:00 Mon 07:00:00 16:00:00 Tue 13:00:00 22:00:00 Thu 10:00:00 18:00:00 Fri 07:00:00 16:00:00 Sat 07:00:00 16:00:00

Tesco: 

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

You will need

• You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
• You are natural and welcoming with customers, putting them at the heart of whatever you. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
• You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

For more information about us please visit www.tescoplc.com