Shift Leader: Flexible Hours & Store Operations Leader

Tesco; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a proactive Shift Leader to ensure excellent customer service and efficient store operations. The ideal candidate will be responsible for coordinating team efforts, maintaining store standards, and supporting a positive, inclusive workplace. This role involves flexible hours with a pay rate starting from £14.76 per hour. Opportunities for career development and a variety of employee benefits are offered to enhance your work experience.

Benefits

20 days of holiday plus personal day

Flexible working from day one

10% discount on purchases

Access to free wellbeing services

Life cover and pension benefits

Uniform provided

Access to colleague networks

Qualifications

• Great role model with thoughtful customer service.
• Ability to build strong relationships with colleagues.
• Clear communicator adaptable to various methods.
• Comfortable leading in the absence of the manager.
• Flexible decision maker handling changes effectively.
• Motivational skills to inspire team performance.
• Curiosity for improving customer service daily.

Responsibilities

• Coordinate the store team for a seamless shopping experience.
• Support colleagues to meet daily priorities and take breaks.
• Open and close the store while ensuring safety.
• Act as the primary contact for colleagues without a manager.
• Ensure cleanliness and presentation of the store.
• Coordinate seasonal and community events.
• Foster an inclusive and positive team atmosphere.
• Provide excellent customer service by prioritizing their needs.
• Keep the team updated on communications and changes.
• Analyze store performance for operational improvements.
• Remove obstacles for enhanced service delivery.
• Follow health and safety protocols.

Skills

Customer service

Leadership

Communication

Problem-solving

Flexibility

Job description

A leading retail company in the United Kingdom seeks a proactive Shift Leader to ensure excellent customer service and efficient store operations. The ideal candidate will be responsible for coordinating team efforts, maintaining store standards, and supporting a positive, inclusive workplace. This role involves flexible hours with a pay rate starting from £14.76 per hour. Opportunities for career development and a variety of employee benefits are offered to enhance your work experience.