3 790 postes de

Customer Success à Grande-Bretagne

German-Speaking CSM (Hybrid) — Drive AI-Driven Value

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GBP 45 000 - 65 000
Il y a 30+ jours
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German-Speaking CSM (Hybrid) — Drive AI-Driven Value
Zendesk
Shefford
Hybride
GBP 45 000 - 65 000
Plein temps
Il y a 30 jours

Résumé du poste

A leading customer service software company is seeking a Customer Success Manager who speaks German to help customers achieve their business outcomes efficiently. This hybrid role requires proactive engagement with customers to drive product adoption and ensure customer satisfaction. The ideal candidate will have over 4 years of experience in customer success and must be fluent in both German and English.

Qualifications

  • 4+ years of related experience in Customer Success/Experience.
  • Proven ability to influence across multiple levels.
  • Experience in supporting AI-powered solutions in customer-facing roles is a plus.

Responsabilités

  • Proactive customer health management through intentional engagement.
  • Work across the customer's organization to ensure satisfaction.
  • Collaborate closely with Zendesk customers and colleagues.

Connaissances

Customer Success Management
Fluency in German
Fluency in English
Interpersonal skills
Quantitative analysis

Formation

Bachelor degree in Computer Science, Information Sciences, Technology, Engineering, or Business

Outils

Gainsight
Description du poste
A leading customer service software company is seeking a Customer Success Manager who speaks German to help customers achieve their business outcomes efficiently. This hybrid role requires proactive engagement with customers to drive product adoption and ensure customer satisfaction. The ideal candidate will have over 4 years of experience in customer success and must be fluent in both German and English.

* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.