Customer Success à Grande-Bretagne

New York City

Full time

On-site

Growth

Profound is an NYC-based AI startup helping brands measure and improve their visibility in AI platforms such as ChatGPT. We partner with some of the biggest brands and marketing agencies, including companies like MongoDB, Indeed, Mercury, DocuSign, Zapier, Ramp, Rho, Golin, Workable, Mejuri, Eight Sleep, G2, US Bank, Chime, and Clay.

We recently raised a $35 million Series B funding round led by Sequoia Capital, with continued backing from venture capital firms Kleiner Perkins, Khosla Ventures, Saga VC, and South Park Commons, as well as angel investors including Guillermo Rauch (Vercel) and Andrew Karam (Applovin).

Learn more at tryprofound.com.

Profound is on a mission to help companies understand and control their AI presence. As a Mid-Market Account Executive based in London, you’ll lead fast-moving, consultative sales cycles with high-growth organizations. You’ll be instrumental in expanding Profound’s reach across the UK and Europe — and as one of the founding members of our London office, you’ll help shape how we scale our go-to-market motion in the region.

• Own the entire mid-market sales cycle, from targeted prospecting to negotiation and close.
• Develop and execute scalable outreach strategies to drive new business and expand Profound’s footprint across the mid-market.
• Manage a high-velocity pipeline, balancing strategic conversations with efficient execution.
• Build and nurture relationships that turn first deals into long-term partnerships.
• Partner closely with Product, Marketing, and Customer Success to accelerate learnings and refine messaging.
• Help lay the foundation for our London office, influencing process, culture, and playbook development as we grow.

• A proven SaaS closer with experience selling into mid-market accounts and consistently exceeding quota.
• Skilled at running multiple deals in parallel, adapting your approach to fit a fast-moving sales environment.
• Entrepreneurial and hands-on — energized by building something new and driving early traction in a growing region.
• Resilient, curious, and motivated by impact — with a strong bias toward action and experimentation.

This is an on-site role based in London.