Customer Service Representative jobs in United Kingdom

Job Title: Field Sales Consultant

Salary: £26,000 basic starting salary, £2,400 annual car allowance, and an auto fuel card to cover all business mileage

Commission: Uncapped commission structure (OTE up to £60K)

Location: Oldham (100% field-based)

We are Bionic, the UK's number one business comparison and switching service. Our mission is to make it radically easier to run a small business and earn the lifetime loyalty of British businesses.

We combine world-class human service with smart technology and data, enabling our tech-enabled experts to quickly match business owners with the best deals on energy, connectivity, insurance, and finance.

We partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com.

Do you thrive in a sales environment and want to help British businesses succeed? Are you looking for a dynamic, outside-the-office role with uncapped earning potential? If so, this opportunity is perfect for you! As a Field Sales Consultant at Bionic, you'll engage face-to-face with customers and deliver outstanding service, representing our brand.

• Build and maintain strong relationships with business owners.
• Identify new opportunities and generate leads by engaging with prospective and existing business customers across the UK, averaging around 50 visits per day.
• Provide tailored solutions across multiple products, including energy, telecoms, and insurance.
• Become a trusted point of contact for your customers, ensuring top-tier service.
• Identify customer needs and present suitable solutions across various business essentials.
• Build strong relationships and deliver world-class service to ensure customer satisfaction.
• Work towards daily, weekly, and monthly targets and KPIs.

• Comprehensive training: Ongoing professional development and support.
• Advanced tech tools: To help you manage leads and provide excellent service.
• Uncapped commission: No limit to your earning potential with our generous commission structure.

• Clean Driver's License and valid car insurance; access to your own vehicle (personal or rented).
• At least 18 months of lead generation and sales experience (B2B, field sales, lead generation).
• Experience in a territory-based sales role, including lead generation, building a sales pipeline, and achieving targets, is desirable.
• Resilience: Ability to handle setbacks and react positively.
• Outstanding communication skills for building relationships and delivering excellent customer experiences.
• Self-management and accountability to grow and manage existing customer base.
• Target-driven and customer-centric mindset, prioritizing customer needs over sales.

We value our employees and offer a range of benefits:

• Private healthcare, Employee Assistance Programme, virtual GP, physio, talking therapies
• Eyecare scheme
• 25 days annual leave (increasing with tenure), plus additional paid days for family, religious occasions, volunteering, and the option to buy/sell leave
• Enhanced maternity, paternity, or shared parental leave
• Two days off for your wedding upon joining, up to five days after two years' service
• Auto-enrolled pension, life assurance, season ticket loans, salary advances, home-related loans, cycle to work scheme
• Recognition programs, including Highflyers VIP events, company parties, awards, and long service recognition