Customer Service Advisor (Sutton)

Gravity Recruit; Sutton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing UK company is seeking a Customer Service Advisor for their Sutton branch. The successful candidate will provide excellent customer service while driving sales and ensuring the store meets the highest standards. Responsibilities include meeting financial targets, maintaining store cleanliness, and adhering to Health & Safety procedures. The position offers a competitive salary of £26,265 plus benefits including a mentoring program, bi-annual bonuses, and 20 days holiday.

Benefits

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Access to exclusive perks via Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Qualifications

• Ability to effectively respond to diverse customer needs.
• Experience or willingness to work in a fast-paced environment.
• Knowledge of Health & Safety procedures.

Responsibilities

• Achieve financial targets for the store.
• Ensure high standards of cleanliness in the store.
• Ensure compliance with all company procedures.

Skills

Excellent customer service skills

Sales skills

Ability to comply with company procedures

Job description

Overview

Customer Service Advisor

Sutton

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Sutton branch.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£26,265 + Package + Benefits + Bonus

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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