Customer Service Advisor (Nottingham)

Gravity Recruit; Nottingham; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor for their Nottingham branch. The ideal candidate will provide excellent service while supporting financial targets. Key responsibilities include addressing customer needs, maintaining store cleanliness, and ensuring compliance with health and safety protocols. The role offers a competitive salary of £25,550 plus benefits like a training program, store bonuses, and more. Join a growing company and enhance your career in customer service.

Benefits

Career progression opportunities

Training & Mentoring program

Bi-Annual store bonus scheme

Company sick pay

Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Responsibilities

• Contribute to the achievement of the financial targets of the store.
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store.
• Respond effectively to the diverse needs of each customer.
• Ensure the store presents itself to a high standard of cleanliness.
• Make sure that all Health & Safety procedures are adhered to.
• Comply consistently with all company procedures.

Job description

Overview

Customer Service Advisor

Location: Nottingham

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Customer Service Advisor to join the team in their Nottingham branch.

Job Purpose

Job Purpose : To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£25,550 + Package + Benefits

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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