Night Facilities & Client Support Officer

Peter King T/A C2 Hull; Hull and East Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local support service in Hull is hiring a night staff member to ensure the safety and welfare of service users. This role includes a rolling rota of four nights on and four nights off. The position requires a UK driving license, commitment to honesty, and the ability to work unsupervised. Applicants should possess good decision-making and customer service skills, with knowledge of Excel and Word being advantageous. Competitive wage plus double pay on public holidays and paid leave are offered.

Benefits

Exceeds National Living Wage

Double pay for public holidays

19 days paid holidays

Full training provided

Qualifications

• Must hold a Full UK Category B Driving Licence.
• Must be willing to undertake an Enhanced DBS disclosure.
• Must have the right to work in the UK.
• Be able to work unsupervised.
• Be honest and trustworthy.

Responsibilities

• Ensure the health, safety, welfare, and safeguarding of the service users.
• Report maintenance issues with the client's buildings.
• Liaise with Emergency Services.
• Liaise with other Social Care and Mental Health Services.
• Carry out user servicing on various equipment.
• Be the first point of call for the clients during the night.
• Keep accurate records.

Skills

Driving skills

Decision-making skills

Customer service skills

Problem-solving skills

Tools

Excel

Word

Job description

Overview

C2 (Hull) has partnered with our client for 18 years and is looking to recruit a night staff member to provide support around our client's buildings in Hull. The role involves a rolling rota of four nights on and four nights off to cover 365 days a year, including bank and public holidays as necessary. The wage exceeds the National Living Wage (NLW), with double pay for any public holidays worked and 19 days paid holidays. Full training will be given.

Responsibilities

• The health, safety, welfare and safeguarding of the service users.
• Reporting maintenance issues with the client\'s buildings.
• Liaising with the Emergency Services.
• Liaising with other Social Care and Mental Health Services as necessary.
• Carrying out user servicing on various equipment.
• Being the first point of call for the clients during the night.
• Accurate record keeping.

Requirements / Qualifications

• Must hold a Full UK Category B Driving Licence.
• Must be willing to undertake an Enhanced DBS disclosure.
• Must have the right to work in the UK.
• Be able to work unsupervised.
• Be honest and trustworthy.
• Have good decision-making skills.
• Have good customer service skills.
• Have good problem-solving skills.
• Knowledge of Excel and Word would be beneficial.