Customer Service Advisor (Manchester)

Gravity Recruit; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A fast-growing company in the customer service sector is seeking a Customer Service Advisor for their Manchester branch. The role involves contributing to store financial targets, responding to customer needs, and maintaining store cleanliness and safety standards. This position offers a competitive salary of £25,500, along with benefits including bonuses, training, and recognition programs. Join a dynamic team focused on delivering outstanding service and growth opportunities in a thriving environment.

Benefits

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Access to exclusive perks via Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Responsibilities

• Contribute to the achievement of the financial targets of the store.
• Identify and quantify the potential available from each customer for increasing occupancy and revenue.
• Respond effectively to the diverse needs of each customer.
• Ensure the store presents itself to a high standard of cleanliness.
• Adhere to all Health & Safety procedures for the benefit of customers and staff.
• Comply consistently with all company procedures.

Job description

Overview

Customer Service Advisor

Manchester

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Manchester branch.

Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£25,500 + Package + Benefits + Bonus

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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