Retail Sales Advisor

Nisbets; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established retail company in the United Kingdom is seeking a Retail Sales Advisor to provide exceptional customer service and meet sales performance goals. The role involves stock management, maintaining visual merchandising standards, and adhering to health and safety protocols. Offering a competitive hourly rate of £12.63, along with performance-related bonuses and opportunities for career advancement. Ideal candidates will be passionate about retail and customer satisfaction.

Benefits

Competitive hourly rate

Performance related bonus

20 days holiday plus attendance bonus

Staff discount up to 60%

Access to counselling services

Qualifications

• Ability to deliver first-class customer service and meet customer needs.
• Experience in contributing to sales targets and KPIs.
• Proficiency in stock auditing and store operations.

Responsibilities

• Deliver excellent customer service to ensure customer satisfaction.
• Contribute to achieving store sales targets and key performance indicators.
• Participate in outbound sales calls and community outreach activities.
• Maintain visual merchandising standards and assist with stock replenishment.
• Ensure adherence to health and safety guidelines.

Skills

Customer service

Sales performance

Stock management

Health and safety adherence

Job description

Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute tothedaily operations of the store.Be passionate and driventoachieve excellent store salesperformanceand agreed key performanceindicators, whilst delivering first-class customer service. Maintain a well-presented commercial environmentin line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 16 hours a week, across 5 days , there will be some weekend and bank holiday working.

What will I be doing as a Retail Sales Advisor?

• Delivers first-class customer service in line with Nisbets expectations, ensuringall customer's needs are met and customer's repeatedly return.
• Take ownership of contributing to store sales targets and KPIsincluding Revenue, Margin, Conversion,Footfall, Quotes and ATV to maximize profitability of thestore.
• Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to,outbound sales calls,visiting customers and participate in meetings and events in store.
• Partake in general shop floor duties, including stock replenishment and processingdeliveries.
• Ensure VisualMerchandising standards are met to drive customer engagement and repeat custom through maximizing Store KPIs.
• Accurately complete stock auditing tasks in line with managers guidance
• Process customer payment transactions whilst adhering to policy.
• Be accountable for reading, understanding, and adhering to all retail policies communicated by your line manager.
• Uphold great standards of Cleaning in areas of shop floor, back areas, windows, fitting rooms to create a healthy environment for customers and colleagues
• Treat all visitors to the store with respect and consideration using training provided to assess and approach difficult situations with the aim of a positive solution.
• Adhere to Health and Safety guidelines to ensure a safe environment for all visitors to Store.
• Proactively ask questions to ensure comprehension of all working practices and procedures,

What can I expect working a Retail Sales Advisor at Nisbets?

• Competitive hourly rate £12.63 and a benefit package.
• Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
• 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
• Christmas Gift Payment
• Ongoing training and support, in store and through our learningmanagement platform
• Excellent Opportunities for Career development, in Retail or the wider business
• Access to hundreds of high street discounts
• Staff Discount applicable to all products and up 60% on own brand products
• Employee Assist programme with access to 24-hour counselling