Customer Service Manager jobs in United Kingdom

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My client is seeking an HVAC Service Manager to join their Office Team and help run the AC Department.

They will consider an AC Supervisor who is looking to take the next step up in their career to Service Manager.

You will be based out of their Hertfordshire Office 5 days a week.

My client are a well established HVAC engineering company based in Hertfordshire who have been operating for over 20 years.

Their projects are predominantly Government buildings and serviced office contracts, along with some high end residential.

Due to growth of the Company, they are looking for a Service Manager to join their ranks and be based out of their Hertfordshire Office.


THE JOB – HVAC SERVICE MANAGER

Monday – Friday / 9.00am – 5.30pm / 40 Hour Weeks.


Duties in Role

• Leading the company’s service team under the guidance of Service Director and Operations Director
• Manage a team of 3 Service Coordinators and 10 Engineers
• Co-ordinate daily engineer activities: PPMs, remedial works and call-outs
• Technical support for engineers and coordinators
• Assist Service Coordinators with pricing of remedial works
• Managing F Gas compliance
• Maintaining & adhering to any client procedures
• Maintaining professional relationships with clients at all times.
• Enforcing & adhering to policies & procedures without exception.
• Enforcing & adhering to governing regulations without exception.

• City & Guilds Level 3 Refrigeration & Air Conditioning
• Current CSCS Skill Card, CITB SSSTS or SMSTS
• Minimum of 10 years experience working within HVAC industry
• Clean full UK driving licence

• £50,000 - £60,000
• Pension - 3% Company contribution and 5% employee.
• 25 Days Holiday & 8 Bank Holidays
• Phone