Service Manager - Car Dealership

Pybus Recruitment; Wakefield; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading automotive recruitment firm is seeking a Service Manager for a dynamic car dealership in Wakefield. This pivotal role involves managing a team to deliver outstanding aftersales service and ensure customer satisfaction. Candidates should possess strong leadership skills and a background in the motor trade, alongside excellent organisational abilities. The role offers a competitive salary of circa £40,000, with an OTE of £50,000, and comes with additional perks, including a company car and professional development opportunities.

Benefits

Sick pay

Staff discounts

Bonus scheme

Cycle to Work scheme

Free tea and coffee

Qualifications

• Proven experience in the motor trade and aftersales.
• Strong ability to lead, motivate, and manage a team.
• A genuine concern for customer satisfaction and standards.
• Exceptional organisational and time management abilities.
• A positive and self-driven attitude.
• A full UK driving licence is essential.

Responsibilities

• Lead and motivate the Service team to achieve high standards.
• Ensure customer satisfaction by delivering excellent aftersales services.
• Continuously seek to improve processes and operations.
• Engage with the team to foster a positive and productive work environment.

Skills

Motor Trade Experience

Leadership Skills

Customer Focus

Organisational Skills

Self-Motivation

Driving Licence

Job description

Job Title : Service Manager - Car Dealership

Location : Wakefield, West Yorkshire

Salary : Circa £40,000 + bonus - OTE £50,000 + company car

An independently owned business, renowned for its outstanding customer service across award-winning dealerships in Yorkshire, is seeking an experienced Service Manager to elevate their Wakefield dealership's service department.

The Service Manager will be managing a Team of 7 Vehicle Technicians and 2 Service Advisors and 1 Administrator.

Why This Role Stands Out :

• Competitive Compensation : Earn a base salary of Circa £40,000 with the potential to reach an OTE of £50,000, plus a company car.
• Comprehensive Benefits Package : Enjoy perks such as sick pay, staff discounts, and a bonus scheme.
• Prestigious Work Environment : Operate within a workspace recognised for its high standards by leading car manufacturers.
• Career Growth : Benefit from career opportunities across the Group, with a clear path for professional development.
• Additional Perks : Take advantage of initiatives like the Cycle to Work scheme, recognition programmes, and free tea and coffee.

The Role – What You’ll Be Doing :

As the Service Manager, you will lead and manage the Service team, ensuring the effective delivery of exceptional aftersales services. This role is perfect for someone who thrives on meeting deadlines and takes pride in running a smooth operation.

Key Responsibilities :

• Lead and motivate the Service team to achieve high standards.
• Ensure customer satisfaction by delivering excellent aftersales services.
• Continuously seek to improve processes and operations.
• Engage with the team to foster a positive and productive work environment.

Skills and Experience Required :

• Motor Trade Experience : Proven experience in the motor trade and aftersales.
• Leadership Skills : Strong ability to lead, motivate, and manage a team.
• Customer Focus : A genuine concern for customer satisfaction and standards.
• Organisational Skills : Exceptional organisational and time management abilities.
• Self-Motivation : A positive and self-driven attitude.
• Driving Licence : A full UK driving licence is essential.

This role is ideal for a seasoned professional looking to make a significant impact within a reputable dealership. If you are passionate about delivering high standards and leading a dedicated team, this position offers a rewarding and dynamic career path.

To apply for this role please submit your full and up to date CV to Jonathan at Pybus Recruitment