Game Live Services Manager - Sales

Datascope Recruitment; West Midlands; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global entertainment studio in the United Kingdom seeks a Live Services Manager to drive commercial performance and lead the content strategy for a flagship subscription service. Responsibilities include managing live content updates, analyzing engagement data, and collaborating with various teams to enhance user experience. Ideal candidates should have 2-4 years of experience in sales, growth strategies, or subscription-based products, preferably with a background in gaming or digital entertainment.

Qualifications

• 2–4 years of experience in sales, growth, live services, or subscription-based digital products.
• Experience in gaming, SaaS, tech, or digital entertainment is a plus.

Responsibilities

• Manage the live content calendar for consistent updates.
• Analyse engagement and churn data for retention initiatives.
• Optimise conversion funnels and support acquisition campaigns.
• Collaborate across product, marketing, community, and finance teams.
• Own KPI reporting and translate insights into commercial actions.

Skills

Sales

Growth strategies

Live services management

Subscription-based products

Job description

About the Company

A leading global games and interactive entertainment studio is looking for a Live Services Manager to own and grow a flagship subscription platform. You'll drive commercial performance, shape live content strategy, and deliver an exceptional experience for a highly engaged user base.

About the Role

Develop and execute strategies to increase subscription revenue, ARPU, and customer lifetime value.

Responsibilities

• Manage the live content calendar and ensure consistent, high-impact updates
• Analyse engagement and churn data to design retention and win-back initiatives
• Optimise conversion funnels, run A / B tests, and support acquisition campaigns
• Collaborate across product, marketing, community, and finance teams
• Own KPI reporting and turn insights into clear commercial actions

Qualifications

• 2–4 years in sales, growth, live services, or subscription-based digital products
• Experience in gaming, SaaS, tech, or digital entertainment is a plus

Required Skills

Strong...