Client Services Manager

Michael Page (UK); Manchester; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

A recruitment agency in Manchester is seeking a Client Services Manager to manage client relationships and oversee marketing campaigns. The ideal candidate has account management experience in the media sector, strong communication skills, and a results-driven mindset. This permanent position offers a competitive salary between £30,000 and £37,500, flexible working arrangements, and opportunities for career progression.

Benefits

Competitive salary

Flexible working arrangements

Opportunities for career progression

Collaborative company culture

Qualifications

• Experience in account management within the media and agency sector.
• Strong communication and interpersonal skills to build lasting client relationships.
• Proficiency in analysing campaign performance.

Responsibilities

• Manage and nurture client relationships.
• Oversee delivery of marketing campaigns.
• Coordinate with internal teams to meet deadlines.

Skills

Account management

Strong communication

Client relationship building

Analytical skills

Job description

Overview

About Our Client

The organisation is a medium-sized business operating in the media and agency industry. They are known for creating impactful marketing campaigns and fostering a collaborative work environment.

Job Description

• Manage and nurture client relationships to ensure satisfaction and retention.
• Oversee the delivery of marketing campaigns, ensuring they align with client objectives.
• Coordinate with internal teams to meet project deadlines and quality standards.
• Serve as the primary point of contact for client communications and project updates.
• Identify opportunities for account growth and recommend additional services.
• Monitor campaign performance and provide clients with detailed reports and insights.
• Resolve client concerns promptly and professionally to maintain strong relationships.
• Stay informed about industry trends to offer clients innovative solutions.

The Successful Applicant

The Successful Applicant should have:

• Experience in account management within the media and agency sector.
• A proven track record of managing multiple client accounts effectively.
• Strong communication and interpersonal skills to build lasting client relationships.
• A results-driven mindset with a focus on client satisfaction and retention.
• Proficiency in analysing campaign performance and presenting actionable insights.
• An understanding of marketing strategies and trends in the media and agency industry.

What's on Offer

• Competitive salary ranging from £30,000 to £37,500 per annum, based on experience.
• Flexible working arrangements, including two days in the office.
• A permanent position with opportunities for career progression.
• A supportive and collaborative company culture.
• Exposure to innovative projects within the media and agency sector.

If you're based in Manchester and ready to take the next step in your career as a Client Services Manager, we encourage you to apply today!