Customer Service jobs in Regno Unito

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Contracts Manager (geotechnical and piling)

This challenging and exciting opportunity requires an individual with a good technical background and demonstrable experience in taking total responsibility for the delivery of a range of piling, foundations, ground improvement and geotechnical engineering sites and projects.

Our client is one of the UKs leading geotechnical specialists with a reputation for quality and innovation within the field of foundation and ground engineering. Our client focuses on all aspects of modern geotechnics and foundation engineering, with a specialisation for various multi-disciplined techniques and contracts, all of which are used to form solutions for a variety of project applications.

Overview

The business has a strategy to grow significantly over the next three to five years, coupled with the recent award of several long-term major contracts, resulting in an exciting opportunity for a Contracts Manager to play a key role in realising this strategy and delivering these works. The successful candidate will be a professionally qualified Engineer, and possess experience in the delivery of geotechnical, piling and foundations projects across all sectors. Reporting to the Operations Director, you will provide leadership for the operational delivery of multiple contracts, which will include managing teams, being the key focal point of contact for clients and the wider group, and resolving any technical, operational and commercial issues for a variety of schemes.

The Role

Plan, programme and deliver contracts in conjunction with the senior team, internal departments, and subcontractors in accordance with company policy

Take responsibility for all assigned projects, including the review of estimates and designs to ensure buildability, and leading projects with the client from receipt of order to completion

Inspect works in progress to ensure conformance to QA procedures and specification, and that schemes are delivered in accordance with the correct designs and specifications

Ensure HSEQ plans and RAMS are prepared for contracts in accordance with company policy

Attend regular meetings with the contracts team to provide progress reports on projects, and if required, offer proposals or recommendations to enable successful delivery

Ensure the commercial team is provided with all relevant information, documentation and instructions to support contract variations and final accounts submissions for payment

Liaise with the design and estimating teams to ensure budget and labour requirements are met and that ground conditions are according to calculations

Ensure all projects are planned and executed in accordance with company policy, whilst maintaining and improving the professional and progressive image of the company wherever possible

Analyse and interpret detailed client requirements, drawings and specifications

Work under deadline pressures in an efficient, composed and calm manner

Assist the business as a whole to meet their financial targets

Help to manage suppliers and sub-contractors to improve safety, performance and profit

The Person

• Candidates must possess a proven track record in a management role from within the piling, ground engineering / improvement or foundations sectors
• To have assisted in the development and delivery of projects with a diplomatic and pragmatic approach, but also with a hands-on attitude to clients, sub-contractors and team management
• To possess first-hand exposure to various technically complex and challenging contracts, and therefore able to demonstrate a tenacious, lead from the front approach
• To hold experience of a variety of projects, including multi discipline techniques
• Must possess a solid understanding of all stages of the project contracting process, coupled with the ability to manage and develop yourself both technically and commercially
• Good levels of experience at pre, in-situ and post contract stages
• Able to identify the requirements of assigned projects to efficiently and effectively produce the most appropriate delivery plan or programme
• Correspond and negotiate with clients, suppliers, contractors and colleagues
• Efficiently manage situations when workload presents conflicting demands on time and availability, demonstrating an ability to effectively prioritise and schedule
• Monitor, progress and implement controls to ensure tasks are achieved to time, cost and quality
• Develop and select effective solutions to challenging and complex project requirements, taking into account risk and opportunity
• Communicate facts, ideas and proposals to all stakeholders (internally or externally) in an effective and persuasive manner
• Deliver efficient and effective customer service at all times

A highly attractive basic salary (commensurate with your experience level) plus extensive benefits package is on offer to the successful candidate, along with longevity of work and forward progression given that our client possesses a significant work bank for the long-term future and is firmly committed to continued growth over the next 5-10 years.