Guest Experience & Operations Manager - Cinema

Everyman Media Ltd; Borough of Runnymede; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cinema brand in the United Kingdom is seeking a Duty Manager to oversee venue operations and ensure a great guest experience. The ideal candidate will possess strong leadership skills, a passion for customer service, and a motivating attitude. You will be responsible for managing the team and making every visit memorable while enjoying benefits like complimentary cinema tickets and generous staff discounts. The position offers up to £13.77 per hour, dependent on experience.

Benefits

Unlimited complimentary cinema tickets

50% discount on food & drink

Wagestream membership

24/7 Employee Assistance Programme

Retail discounts

Cycle to Work Scheme

Epic staff events and team socials

Qualifications

• Experience in hospitality is preferable.
• Great leadership skills combined with personality.
• A passion for food, customer service, hospitality, and people.

Responsibilities

• Oversee the smooth running of venues.
• Ensure guests have the best possible experience.

Skills

Leadership skills

Motivating and coaching others

Passion for customer service

Team player

Upbeat and flexible attitude

Business savvy

Job description

A leading cinema brand in the United Kingdom is seeking a Duty Manager to oversee venue operations and ensure a great guest experience. The ideal candidate will possess strong leadership skills, a passion for customer service, and a motivating attitude. You will be responsible for managing the team and making every visit memorable while enjoying benefits like complimentary cinema tickets and generous staff discounts. The position offers up to £13.77 per hour, dependent on experience.