Duty Manager

Everyman Media Ltd; Tandridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing cinema brand in the UK seeks a Duty Manager to oversee operations and ensure an exceptional guest experience. The role requires strong leadership skills, a passion for hospitality, and the ability to motivate teams. You will be responsible for maintaining high standards and creating a welcoming atmosphere for guests. This position offers competitive pay and unique benefits, including unlimited cinema tickets and discounts on food and drink.

Benefits

Unlimited complimentary cinema tickets

50% discount on food & drink

Wagestream membership

Employee Assistance Programme

Financial and health resources

Retail discounts

Cycle to Work Scheme

Staff events and incentives

Qualifications

• Experience in hospitality is preferable.
• Ability to lead teams to success and motivate others.
• Exceptional customer service skills and personality.

Responsibilities

• Oversee the smooth running of venues alongside the management team.
• Ensure guests have the best possible experience.
• Be the face of Everyman for guests.

Skills

Leadership skills

Team motivation and coaching

Passion for customer service

Team player

Flexible attitude

Business savvy

Job description

Responsibilities

Our Duty Managers perform a key role, overseeing the smooth running & operation of our venues alongside our Management Team and Team Members. You will be the face of Everyman and responsible for ensuring that each and every one of our guests has the best possible experience whilst visiting one of our venues.

Qualifications

Experience in hospitality is preferable, with a focus on:

• Great leadership skills combined with mountains of personality
• Experience leading teams to success, motivating and coaching others
• A passion for food, customer service, hospitality and people
• A team player who thrives working alongside others or independently
• An upbeat, hard-working & flexible attitude
• Great business savvy, an entrepreneurial spirit and self- drive

Company Overview

Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

Salary

Up to £13.77 per hour, dependant on experience.

Benefits

• Unlimited complimentary cinema tickets for you and your buddies
• 50% Everyman discount on all food & drink (unfortunately no reduction on calories)
• Wagestream membership - access to your wages when you need it!
• 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity
• Financial, Legal, Family, Health and Wellbeing tools and resources.
• Retail discounts with Wagestream
• Cycle to Work Scheme
• Epic staff events, team socials, and amazing incentives!
• Above all else, a very good reason to get out of bed in the morning!