Customer Service jobs in Grande-Bretagne

Job Title: Logistics Analyst

Salary: £35K per annum

Hours: Monday to Friday

Location: Bar Hill

Core values include a people-focused culture, integrity and respect, a drive to succeed, critical thinking, strong teamwork, and balanced decision-making.

Office-based role with occasional after-hours coordination across global time zones.

• Manage inbound/outbound flow of materials and finished goods; schedule daily/weekly customer shipments aligned to production plans.
• Track WIP and inter-site transfers; ensure proof of delivery.
• Support packing and labelling activities.
• Plan domestic and international shipments per customer terms (e.g., Ex-Works, FOB).
• Prepare documentation: commercial invoices, packing lists, bills of lading, certificates of origin.
• Coordinate with carriers, freight forwarders, 3PLs, and customs brokers for on-time, cost‑efficient delivery.
• Ensure adherence to global trade and export control regulations (EORI, EAR, ITAR, HTS).
• Maintain accurate logistics records and support audits.
• Follow EHS guidelines for handling hazardous/cleanroom materials.
• Collaborate with production planning, procurement, engineering, quality, and customer service.
• Communicate shipment status, risks, and recovery actions.
• Support sample shipments, returns, FAI items, engineering samples, and tooling transfers.
• Identify opportunities to reduce lead times and freight costs and improve inventory accuracy.
• Support logistics automation, tracking tools, and ERP enhancements (SAP, Oracle).
• Track and report KPIs such as on‑time delivery, freight cost, and carrier performance.

• 25 years in logistics or supply chain, ideally in high‑tech or engineering environments.
• Knowledge of global shipping, customs, and export controls.
• Strong problem‑solving skills; comfortable with fast‑paced, high‑mix/low‑volume operations.
• ERP proficiency (SAP preferred).
• Excellent communication, organisation, and multitasking skills.

• Familiarity with lean, Six Sigma, or supply chain optimisation methods.

• 25 days holiday + bank holidays (rising to 30 with service).
• Early finish on Fridays.
• Private healthcare & dental.
• Income protection & life assurance.
• Discount platform.
• Enhanced family leave.
• Company events.
• Employee assistance programme.
• Profit share bonus.
• Annual merit salary scheme.